Chatbot Integration for Sports Betting Platform
Services Covered:

Industry
Gaming
Duration
5 months
Budget
10K - 49K
Start Date
1 January 2019
Team Size
1-5
Engagement Model
Offshore
Project Capability Score (PCS)
73/100
Good
Project Capability Score (PCS) estimates how capable STX Next is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS
Client
BetDSI
Project Summary
STX Next developed a chat-bot integration for an online sportsbook that connects backend systems to a chat platform and uses cell phone authentication to enable access without a traditional sign-on. They also provided HTML5 designs for banners and landing pages. The engagement began in January 2019 and remains ongoing; internal stakeholders report positive feedback, citing professionalism, responsiveness and clear status updates.
Key Challenges
- Create alternative methods of playing options for members
Project Deliverables
- Connect backend systems to a chat platform
- Cell phone authentication enabling access without login
- HTML5 designs for banners and landing pages
Project Solution
STX Next connected the client's backend systems to a chat platform to provide synchronous access for users, enabling tasks like placing wagers and checking accounts without a traditional login by using cell phone authentication. They also produced HTML5 creative for banners and landing pages and staffed the engagement with three people focused on the bot integration and one designer. Project management included regular status updates via Trello and close collaboration with the client's managers.
Project Outcome
- Bot integration is nearing delivery (expected end of month or next month)
- HTML5 designs improved the client's online presence and aided client acquisition
- Internal stakeholders report satisfaction with functionality and stability
- Professional project management and regular Trello updates improved collaboration
Platforms
API/Integration Platform
Web
Tech Stack
HTML
REST API
Client Endorsement
Overall Review Rating
4.88
5 out of 5 stars
Timeliness
Cost Rating
Willing to Refer
Quality of Deliverables
“While the integration project is still in development, their work has received positive feedback from key internal stakeholders. STX Next's professional collaboration approach makes them a valuable partner. They kept the project moving by providing critical status updates throughout the engagement.”
Note: This endorsement is based on publicly available client feedback from external review sources.
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