endorsedCompleted

Custom HR Platform Development and Maintenance for Restaurant Operator

Services Covered:

Custom Software Development

Industry

Food & Beverage

Duration

21 months

Budget

200K - 999K

Start Date

1 April 2018

Team Size

Confidential

Engagement Model

Onshore

Project Capability Score (PCS)

71/100

Good

Project Capability Score (PCS) estimates how capable Spyrosoft BSG is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

AmRest Sp. z o.o.

Poland

Project Summary

Better Software Group took over and continued development and maintenance of a partially built custom HR system for a large restaurant operator. They organized workshops and analysis, provided dedicated UX design, project management (Scrum), and development services using Python, React, Angular and C++ on Microsoft Azure. The delivered system was rolled out company-wide and supports over 50,000 users.

Key Challenges

Continue development and maintain an existing partially built platform
Replace a previous vendor due to difficult cooperation and take over responsibility for the system
Deliver new functionalities including performance appraisal, a communication hub, and an applicant tracking system

Project Deliverables

Custom HR platform (existing maintenance and continued development)
Job performance appraisal module
Communication hub (groups, chat, intranet)
Employee satisfaction survey module
Applicant tracking system
Documentation, workshops and UX mockups
Project management and Scrum services

Project Solution

BSG won a formal tender and took over responsibility for the existing HR platform, hiring additional developers to secure maintenance and continuation. They ran workshops and analyses to produce full documentation and mockups, provided a dedicated UX designer, and executed project management (Scrum), testing and development to deliver requested modules including performance appraisal, communication hub, employee surveys and an applicant tracking system, deploying on Microsoft Azure.

Project Outcome

Platform rolled out across the company, serving over 50,000 users
The system covers all soft HR processes and replaced off‑the‑shelf solutions
Client extended engagement and signed/renewed an SLA for continued development
Most deadlines were met and critical functionality delivered on time

Platforms

SaaS
Web

Tech Stack

Python
React.js
Angular
C++

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The customized system allows the client to directly serve the needs of their over 50,0000 users. Better Software Group utilizes technology to effectively manage the projects, fixing all existing bugs and addressing inquiries of the internal team. The team is hard-working, creative, and personable.”
Nina Sztajdel
Global HR Digital Innovations Lead
Date: 06/05/2020