endorsedCompleted

Cloud Infrastructure Management for PR Agency SaaS

Services Covered:

Cloud Consulting and Services • Managed IT Services

Industry

Telecommunications

Duration

14 months

Budget

50K - 199K

Start Date

1 October 2023

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

84/100

Strong

Project Capability Score (PCS) estimates how capable Sparksupport Infotech Pvt Ltd is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Havas PR Warsaw

Warsaw, Poland

Project Summary

SparkSupport provided cloud infrastructure management and ongoing support for a PR services agency's SaaS product, taking full responsibility for running the infrastructure. Their work improved availability and reduced costs while integrating smoothly with the client's team.

Key Challenges

Run and maintain the client's infrastructure
Reduce the client's AWS bill

Project Deliverables

Infrastructure management for a SaaS product
Ongoing infrastructure maintenance and support
AWS cost optimization

Project Solution

SparkSupport joined the client's team to run and maintain the entire infrastructure for the client's SaaS product (end-to-end). The vendor managed day-to-day operations, maintenance, and cost optimization efforts focused on AWS to improve availability and reduce infrastructure costs.

Project Outcome

Improved infrastructure availability
Reduced infrastructure costs (AWS bill)
Highly responsive support that allowed the client to focus on application development

Platforms

SaaS
Cloud

Tech Stack

Amazon Web Services (AWS)

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“SparkSupport Pvt Ltd's work has helped the client improve their infrastructure's availability and reduce costs. The team was highly responsive and exceeded the client's expectations. They had impressive skills that blended well with the client's team.”
Tomasz Lis
Account Director
Date: 03/29/2025