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EndorsedendorsedOngoing

Dev Support for E-Commerce Automation Product

Services Covered:

Custom Software Development
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Industry
Industry

Business Consulting & Services

Duration
Duration

223 months

Budget
Budget

1M - 10M

Client Size
Start Date

1 January 2008

Team Size
Team Size

Confidential

Engagement Model
Engagement Model

Onshore

Project Capability Score (PCS)

gauge meter
80/100
Strong

Project Capability Score (PCS) estimates how capable SourceFuse is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Inventory Source

mapJacksonville, United States of America

Project Summary

SourceFuse provides long-term maintenance and development support for an e-commerce automation platform, delivering new integrations, platform optimizations, and 24x7 support. Their work enabled the client to introduce a premium plan and increased average revenue per user, while the SourceFuse team operates with managers and leads to deliver features and support reliably.

Key Challenges

  • Need for reliable and fast syncing of tens of thousands of products and orders
  • Requirement to augment US developers with 24x7 support
  • Maintain and scale platform performance and integrations as customer base grows

Project Deliverables

  • New integration development (API, flat file, EDI)
  • Integration maintenance and platform monitoring
  • Product performance and reliability improvements
  • New feature and functionality development
  • 24x7 technical support

Project Solution

SourceFuse provided ongoing development, integrations, and 24x7 support for the client's e-commerce automation platform. Work included integrating new trading partners and platforms via API, flat file, and EDI; maintaining and monitoring the platform using AWS technologies; improving product speed and reliability; and delivering new features and infrastructure to support scaling.

Project Outcome

  • 32% increase in ARPU
  • Enabled premium pricing plans by delivering new features and 24x7 support
  • Sustained platform reliability and faster syncing for large product and order volumes

Platforms

  • CloudCloud

Tech Stack

  • Amazon Web Services (AWS)Amazon Web Services (AWS)

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Due to the enhancements made to the product, the client now offers a premium version, leading to increased revenue. Leveraging an orderly workflow, SourceFuse maintains seamless collaboration to ensure timely completion of deliverables.”

Travis Mariea

Managing Director

Note: This endorsement is based on publicly available client feedback from external review sources.