endorsedOngoing

Global Cargo Tracking CRM for Stark Shipping

Services Covered:

Website Development • Mobile Application Development • API Development • Software Maintenance and Support

Industry

Logistics & Transportation

Duration

147 months

Budget

200K - 999K

Start Date

1 May 2014

Team Size

Confidential

Engagement Model

Nearshore

Project Capability Score (PCS)

70/100

Good

Project Capability Score (PCS) estimates how capable Solar Digital is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Stark Shipping

Ukraine

Project Summary

Solar Digital designed and managed multiple iterations of a complex CRM platform for a shipping company, using PHP and MySQL and integrating industry APIs for ship movement tracking. The vendor launched three major versions beginning in May 2014, built an iOS app, upgraded the database for global scalability and provided ongoing technical support. The platform's expansion and quality have driven exponential growth in requests and enabled the client to expand its business globally.

Key Challenges

Build CRM platform for big data and cargo movement research
Expand from a regional (Black Sea/Ukrainian) focus to a global cargo-tracking platform
Scale the database and analytics to handle large volumes of shipping data

Project Deliverables

CRM web platform
iOS mobile application
Database upgrades to support global scope
API integrations with industry tracking software
Internal CRM system for digitizing paperwork
Ongoing technical support

Project Solution

Solar Digital was engaged from initial design through full development and ongoing support of the client's CRM and analytics platform. They implemented the web CRM using PHP and MySQL, integrated APIs to connect industry ship-tracking software, upgraded the database to handle large-scale global data, launched three major versions (May 2014, Sept 2016, Oct 2017), developed an iOS mobile application with plans for Android, built an internal CRM to digitize paperwork, and provide continuous technical and operational support across multiple concurrent projects.

Project Outcome

Financial returns tripled since 2014
Increased client requests and new clients onboarded
Improved platform stability with timely bug fixes and rapid response
Enabled global expansion of the client's business

Platforms

Web
Mobile

Tech Stack

PHP
MySQL

Client Endorsement

Overall Review Rating

4.63

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Both requests from existing customers and new contracts have increased exponentially. Working in partnership, Solar Digital has continuously improved the platform over multiple versions. The expansion and quality of the platform have allowed the client to expand its business globally.”
Konstantin Romashko
Commercial Director
Date: 12/19/2017