endorsedCompletedSoftware Maintenance for Cable Equipment Manufacturer
Services Covered:
Industry
Engineering & Manufacturing
Duration
11 months
Budget
10K - 49K
Start Date
1 January 2021
Team Size
1-5 Employees
Engagement Model
Nearshore
Project Capability Score (PCS)
71/100
Good
Project Capability Score (PCS) estimates how capable SoftwareHut is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS
Client
Plumettaz
SwitzerlandProject Summary
SoftwareHut provided software maintenance for a cable equipment manufacturer limited to the Java portion of a Linux-based HMI. They completed 18 of 23 reported issues with five still in progress and are commended for quick developer responses. The engagement freed internal resources for the client's new product development and uses GitLab/git for issue and code management.
Key Challenges
- Free internal resources for new product development by outsourcing software modification and maintenance
Project Deliverables
- Java-based HMI software maintenance
- Software modifications
- Issue resolution via GitLab
- Monthly allocated maintenance time
Project Solution
The vendor provided software modification and ongoing maintenance focused on the Java portion of a Linux-based HMI. They initially presented the software and performed a first modification to validate the partnership, then established a dedicated monthly time allocation for maintenance. One software developer from the vendor worked on the engagement, and issues and code were managed via GitLab and git.
Project Outcome
- 18 of the 23 issues have been solved
- 5 issues are in progress
- Improved responsiveness from vendor developers (quick reaction times)
Platforms
Embedded System
Tech Stack
Java
Linux
GitLab
Git
Client Endorsement
Overall Review Rating
4.5
5 out of 5 stars
5 out of 5 starsTimeliness
Cost Rating
Willing to Refer
Quality of Deliverables
“SoftwareHut has solved 18 out of 23 of the client's issues and five are now in progress. The client has commended their quick reactions. Overall, there has been no need to improve their service.”
Note: This endorsement is based on publicly available client feedback from external review sources.
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