EndorsedendorsedCompleted

POS & E-commerce System Development for Electronic Gadgets Store

Services Covered:

Custom Software DevelopmentE-commerce Development
Project hero — replace with case study imagery
Industry
Industry

E-commerce & Retail

Duration
Duration

17 months

Budget
Budget

10K - 49K

Client Size
Start Date

1 January 2020

Team Size
Team Size

1-5 Employees

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
74/100
Good

Project Capability Score (PCS) estimates how capable Softaims LLC is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS


Client

Phonefix HD

mapHuddersfield, United Kingdom

Project Summary

Softaims developed a complete POS system integrated with an e-commerce website for an electronic gadgets store. The engagement included discovery, mockups, wireframes, and iterative development managed via Trello and Discord. The client praised the team’s business-oriented consulting, clear communication, and user-focused design, which resulted in strong customer satisfaction.

Key Challenges

  • Build a complete POS system linked to an e-commerce platform
  • Move the client’s services fully online
  • Enable customers to obtain quotes and request phone repair services online

Project Deliverables

  • Complete POS system linked to an e-commerce platform
  • Mockups and wireframes
  • E-commerce website
  • Daily progress reports and project updates (via Discord/Trello)

Project Solution

Softaims conducted discovery and consulting to understand the client’s business needs, proposed appropriate technologies and business measures, and grouped requirements into milestones. They produced mockups and wireframes, then developed the website and POS system integrated with the e-commerce platform. The team communicated via Discord and Trello, delivering daily or regular progress reports and managing the project through a project manager coordinating a small development team.

Project Outcome

  • Customers expressed satisfaction with the site and overall user experience
  • Design prioritized UX and resulted in positive user feedback
  • Daily progress reports (via Discord) increased transparency and communication

Platforms

  • E-commerce PlatformE-commerce Platform
  • WebWeb

Tech Stack

  • TrelloTrello

Client Endorsement

Overall Review Rating

5star5 out of 5 stars

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

Softaims created a simple yet unique design that kept UI/UX design under constant care. The team sent detailed reports on Discord every day. They were also commended for their ability to understand the company's needs with confidence.

Bilal Aslam

Owner

Note: This endorsement is based on publicly available client feedback from external review sources.

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