EndorsedendorsedCompleted

WordPress Site Development for Eyewear Company

Services Covered:

Website Development • Custom Software Development
Project hero — replace with case study imagery
Industry
Industry

E-commerce & Retail

Duration
Duration

23 months

Budget
Budget

Less than 10K

Start Date
Start Date

1 January 2020

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
75/100
Good

Project Capability Score (PCS) estimates how capable SoftProdigy is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS


Client

Muunel

mapBucharest, Romania

Project Summary

SoftProdigy was hired to build a WordPress e-commerce website for an eyewear company with an agreed 40-working-day timeline and a requirement that the site be built from scratch. The client reports repeated delays, use of a template despite the contract, numerous bugs, poor responsiveness from the vendor, and additional costs incurred to complete the project.

Key Challenges

  • Build the site from scratch (not use a template)
  • Complete the build within 40 working days

Project Deliverables

  • WordPress site built from scratch
  • E-commerce/online sales website

Project Solution

The parties signed a contract on 30.08.2020 to build an online sales website with a 40 working-day timeline and an explicit requirement to build the site from scratch (not using templates). The agreed payment milestones were documented. The vendor assigned a project manager and two developers; the client reports that the project was delayed, the vendor used a template contrary to the contract, and the vendor failed to deliver the promised final product.

Project Outcome

  • Site was delivered with numerous bugs
  • Vendor used a template despite contract terms to build from scratch
  • Project was delayed beyond the agreed 40 working days and vendor was unresponsive
  • Client incurred an additional $1,000 to third parties to try to finish the product

Platforms

  • WebWeb

Tech Stack

  • WordPressWordPress

Client Endorsement

Overall Review Rating

1.25star1 out of 5 stars

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Even when the client paid their dues on time, SoftProdigy repeatedly delayed their process even after four deposites. They violated explicit instructions and failed to provide an original product. In the end, they disappointed the client with an output that was full of bugs. This review includes the vendor's response.”

Amit Waysler

CEO

Note: This endorsement is based on publicly available client feedback from external review sources.

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