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Magento 1.x Maintenance and AWS Migration for Sunstar

Services Covered:

Legacy Application Modernization • Software Maintenance and Support • Cloud Consulting and Services
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Industry
Industry

Healthcare

Duration
Duration

16 months

Budget
Budget

10K - 49K

Start Date
Start Date

1 April 2020

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Nearshore

Project Capability Score (PCS)

gauge meter
74/100
Good

Project Capability Score (PCS) estimates how capable Snowdog is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Sunstar

map Switzerland

Project Summary

Sunstar, a global provider of oral care solutions, hired Snowdog to maintain legacy Magento Commerce for two smaller brands. Snowdog assessed prior work, maintained Magento 1.x, implemented updates to extend functionality and upgrade the customer experience, and migrated legacy infrastructure to AWS. Their work ensured zero downtime during the migration and met internal SLAs with fast response times.

Key Challenges

  • Maintain extremely old version of Magento (Magento 1.x) for smaller brands
  • Find a certified Magento Commerce expert able to support the legacy platform until migration

Project Deliverables

  • Legacy Magento 1.x maintenance
  • Code updates to extend functionality
  • Customer experience upgrades
  • Migration of infrastructure to AWS
  • Project management and issue tracking via Redmine

Project Solution

Snowdog assessed the work of a previous agency for two global smaller brands running Magento 1.x, evaluated what needed to be done, and maintained the legacy code. They managed updates to extend functionality and improve the customer experience, made the required code changes and maintenance, and migrated the infrastructure from another AWS environment. The engagement included streamlined points of contact (a project manager and one contractor) supported by a backend team of around five people.

Project Outcome

  • No downtime or disruption in service during migration
  • End users were unaware of the code migration
  • Respected internal SLA and provided an offer within two days
  • Immediate response to urgent issues (within 24 hours)
  • Work completed on time and within budget

Platforms

  • E-commerce PlatformE-commerce Platform
  • CloudCloud

Tech Stack

  • Amazon Web Services (AWS)Amazon Web Services (AWS)

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Snowdog’s services allowed for zero downtime on the platform, even while the legacy code was being migrated. Their expert team exhibited stellar response times and a high level of investment in the project. The client appreciated their proactive approach and succinct communication.”

Kelly Hungerford

Dir. of Digital Transformation Strategy & Services

Note: This endorsement is based on publicly available client feedback from external review sources.

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