Catering Concierge Web Platform Redevelopment
Services Covered:

Industry
Food & Beverage
Duration
92 months
Budget
Confidential
Start Date
1 December 2018
Team Size
1-5 Employees
Engagement Model
Offshore
Project Capability Score (PCS)
79/100
Good
Project Capability Score (PCS) estimates how capable Sloboda Studio is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS
Client
Confidential
Project Summary
Sloboda Studio developed a Ruby on Rails web platform for a catering concierge service, handling frontend development and UX/UI design. Their work notably improved the platform’s user experience and operational efficiency, completing in months what a previous vendor took over a year to deliver. The engagement began in December 2018 and remains ongoing.
Key Challenges
- Take over and continue development started by a previous vendor
- Improve operational processes and automation for catering orders
- Deliver an equal or better customer experience than established third‑party applications
- Cannot launch a minimal viable product due to customers' expectations and existing workflows
Project Deliverables
- Web platform (Ruby on Rails)
- Frontend development
- UX/UI design
Project Solution
The vendor rebuilt the client's web platform using Ruby on Rails and delivered frontend development and UX/UI design. They evaluated the existing system with senior staff, then staffed the work with a project manager, frontend developer, backend developer, and a full‑stack contributor. The team executed iterative grouped projects and provided consistent project management and handoffs; the engagement began in December 2018 and continues.
Project Outcome
- Sloboda Studio completed in four to five months work that had taken the previous vendor over a year
- Substantially improved the platform's UX
- Created operational efficiencies that saved time and money (tasks reduced from about an hour to five minutes)
- Consistent project management and seamless developer handoffs
Platforms
Web
Tech Stack
Ruby on Rails
Client Endorsement
Overall Review Rating
5
5 out of 5 stars
Timeliness
Cost Rating
Willing to Refer
Quality of Deliverables
“The team delivered efficiently and their speed and skill earned praise from the client. Sloboda Studio’s design work improved UX, and their development saved time and money on operations, which has improved overall business capability by freeing up resources.”
Note: This endorsement is based on publicly available client feedback from external review sources.
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