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On-Demand Doctor's SaaS Platform for Telemedicine Firm

Services Covered:

Mobile Application Development
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Industry
Industry

Healthcare

Duration
Duration

6 months

Budget
Budget

Less than 10K

Start Date
Start Date

1 June 2020

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

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77/100
Good

Project Capability Score (PCS) estimates how capable SISGAIN is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Doctor On Demand

mapBaltimore, United States of America

Project Summary

SISGAIN built an on-demand doctor's SaaS telemedicine platform for Doctor On Demand, adding features such as appointment reminders, insurance acceptance, prescription services, chronic care and behavioral health. The Android app provided video consultations and support for both acute and chronic conditions. The vendor delivered the project within approximately four to six months, communicated via Skype and email, and provided three months of post-launch support to resolve bugs. The client found the platform flexible, uncomplicated, and cost- and time-effective.

Key Challenges

  • Implement appointment reminders
  • Accept insurance
  • Provide prescription services
  • Support chronic care management
  • Enable preventive health and urgent care workflows
  • Include behavioral and mental health services

Project Deliverables

  • Mobile app (Android)
  • Video consultation feature
  • Appointment reminders
  • Insurance acceptance/integration
  • Prescription services
  • Chronic care management modules
  • Behavioral and mental health modules
  • Three months of written support/documentation

Project Solution

The vendor developed an Android mobile application that enabled brief video consultations with licensed physicians and included features such as appointment reminders, insurance acceptance, prescription services, chronic care management, and behavioral health support. A project manager served as the main point of contact and two mobile developers (front- and back-end) executed the app development. The team delivered the product within the project timeframe and provided three months of written support to address bugs after launch.

Project Outcome

  • App launched within 4 to 6 months.
  • Three months of written support were provided to resolve bugs after launch.
  • Timely delivery supported by regular communication via Skype and email.
  • Client reported a flexible, uncomplicated, cost- and time-effective platform.

Platforms

  • MobileMobile
  • SaaSSaaS

Tech Stack

  • AndroidAndroid

Client Endorsement

Overall Review Rating

4.5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“SISGAIN passed the project within four to six months into their partnership. This was thanks to an easy flow of communication and their emphasis on timely deliveries. In the end, the client created a flexible and uncomplicated platform that was both cost and time-effective.”

Willam Gerry

Marking Manager

Note: This endorsement is based on publicly available client feedback from external review sources.