endorsedCompleted

Optometry SaaS Platform Development & UI/UX

Services Covered:

API Development • Custom Software Development • UI/UX Design

Industry

Software Development

Duration

6 months

Budget

10K - 49K

Start Date

1 October 2024

Team Size

1-5 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

77/100

Good

Project Capability Score (PCS) estimates how capable Simform is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Etometry

Chelsea, United States of America

Project Summary

Simform was engaged by an optometry SaaS startup to build a custom multi-user SaaS platform covering front-end and back-end development, UI/UX design, and third-party API integrations. The engagement included cloud infrastructure setup, authentication flows, admin tools, and e-commerce components. While early modules and frontend layouts were delivered, several key features remained incomplete and the client reported missed deadlines, unclear time tracking, and communication issues.

Key Challenges

Complete our project
Improve Speed
Meet Budget Constraints

Project Deliverables

Multi-user SaaS platform with modular architecture
E-commerce store with payment integration
Custom onboarding and user profile flows
API integrations with third-party vendors
Admin dashboard and management tools
UI/UX development for core product areas
Patient and order management systems
Support for secure login, password reset, and notifications

Project Solution

The vendor built both the front-end and back-end of a custom optometry SaaS platform, including UI/UX design, admin dashboards, account and patient management, and e-commerce components. They implemented third-party API integrations, set up cloud infrastructure and user authentication flows, and delivered early frontend layouts and modular backend components under a time-and-materials engagement.

Project Outcome

Early-stage modules such as user login, account creation, and parts of the admin dashboard were implemented
Initial front-end layouts were delivered for several UI components across user and admin portals
Basic integrations with some third-party APIs were attempted but not all were functional or complete
E-commerce framework was partially developed (cart logic and item rendering)
Key features including order management, user communications, and critical workflows remained non-functional or absent by engagement end
Project management issues included missed deadlines, inconsistent time tracking, and unclear accountability

Platforms

SaaS
Cloud

Tech Stack

Amazon Web Services (AWS)

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Simform made progress on the project, implementing early-stage modules, delivering frontend layouts, and handling basic integrations. However, key features remained incomplete. The team missed deadlines and was unresponsive to the client's concerns. The client suggested improving transparency.”
Daniel Harpst
Owner
Date: 05/22/2025