endorsedOngoing

Native Mobile App Maintenance & Enhancement (iOS, Android)

Services Covered:

Mobile Application Development

Industry

Information Technology

Duration

65 months

Budget

200K - 999K

Start Date

1 March 2021

Team Size

1-5 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

83/100

Strong

Project Capability Score (PCS) estimates how capable Simform is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Greensboro, United States of America

Project Summary

Simform was engaged to maintain and enhance native iOS and Android mobile applications for a technology company operating multiple food-service brands. They transitioned the apps from a prior contractor through a two-month co-development and knowledge-transfer process, then led ongoing enhancements including Apple Pay and Bluetooth integration with external devices. The client praised Simform's experienced development staff, smooth transition process, and communication (Slack, Jira, daily scrums).

Key Challenges

Maintain and enhance existing mobile application platforms across multiple brands
Improve app usability while keeping the technology current
Provide new features for touchless and phone-based payment options
Support native iOS and Android apps with integrations for payment and Bluetooth-enabled devices

Project Deliverables

Mobile iOS application
Mobile Android application
Apple Pay integration
Bluetooth integration with external devices
QA-tested releases and UAT

Project Solution

Simform transitioned the client's native iOS and Android apps from a previous contractor via a two-month co-development period (one month of knowledge transfer), then took the lead on ongoing development. They implemented and maintained Apple Pay and Bluetooth communication with external devices, cycled enhancements across multiple branded apps, and performed QA and UAT testing prior to public releases. Four Simform resources (Android dev, iOS dev, QA engineer, team lead) staffed the engagement while project management was handled internally by the client.

Project Outcome

Smooth transition from the previous contractor due to a structured knowledge-transfer and co-development process
Expanded partnership into additional projects (mobile, IoT, Raspberry Pi device development)
Effective communication and project management practices (Slack, Jira, daily scrums) with accommodation of US East Coast timezone
Positive client feedback on the experience and skill of Simform's development staff

Platforms

Mobile

Tech Stack

iOS
Android

Client Endorsement

Overall Review Rating

4.88

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Simform has provided an experienced and skilled development team for the project, and their workflow is excellent. In addition, the client was pleased with how smooth the transition is. Overall, the team is transparent and communicative, and their technical expertise is also noteworthy.”
Anonymous
Director of Program Management, Technology Company at Confidential
Date: 07/04/2022