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Full-Stack Staff Augmentation for IT Services Company

Services Covered:

Custom Software Development
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Industry
Industry

Software Development

Duration
Durationinfo-circle

28 months

Budget
Budget

1M - 10M

Start Date
Start Date

1 January 2020

Team Size
Team Size

30+

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
80/100
Strong

Project Capability Score (PCS) estimates how capable Sigma Software Group is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

SkyKick

mapSeattle, United States of America

Project Summary

Sigma Software provides development staff augmentation for an IT services company, working across three products and handling feature development and maintenance using SQL, Azure, and JavaScript. The vendor's teams are highly integrated with the client’s Scrum and Kanban processes and are praised for transparency, collaboration, and consistent high-quality output.

Key Challenges

  • Scale the development organization beyond internal full-time staff
  • Increase feature delivery velocity to get more features out the door

Project Deliverables

  • Full-stack engineering for three products
  • New feature development
  • Sustained engineering and maintenance
  • Automation testing and QA support
  • Account management support (billing, recruitment, personnel oversight)

Project Solution

Sigma Software provided long-term staff augmentation across all three of the client's products. They deployed seven engineering teams performing full-stack engineering on both backend and frontend, focusing on new feature development, sustained engineering, and maintenance. The teams used Microsoft-focused technologies (SQL, Azure, JavaScript) and integrated into the client’s processes and tools (Scrum/Kanban, Azure DevOps, Microsoft Teams, Slack). An account team handled billing, recruitment, and personnel issues while delivery teams included project managers, development managers, and automation testers.

Project Outcome

  • Account and delivery teams integrated tightly with the client, providing transparent communication and high engagement
  • Teams delivered strong throughput and velocity, enabling many software releases and new features
  • High software quality with few production incidents and few customer-reported issues
  • Effective project management with adaptation to Scrum and Kanban and regular business reviews

Platforms

  • CloudCloud
  • WebWeb

Tech Stack

  • AzureAzure
  • SQLSQL
  • JavaScriptJavaScript

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

The work from Sigma Software is high quality every time, and they produce a lot. They also score high on transparency, engagement, and collaboration. They've picked up our Scrum and Kanban processes with ease. Their friendly, personal style stands out as well.

Todd Asher

Director of Engineering

Note: This endorsement is based on publicly available client feedback from external review sources.

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