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EndorsedendorsedOngoing

CRM Dashboard and Android App Development

Services Covered:

Mobile Application Development • Web Application Development • Staff Augmentation • Software Maintenance and Support • IT Consulting
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Industry
Industry

Software Development

Duration
Durationinfo-circle

52 months

Budget
Budget

10M+

Start Date
Start Date

1 August 2015

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
70/100
Good

Project Capability Score (PCS) estimates how capable Siddhi Infosoft is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

mapExeter, United Kingdom

Project Summary

Siddhi Infosoft provided full- and part-time developers to build a CRM-focused dashboard system and an associated Android app using MySQL, PHP, and JavaScript. Over five years they have delivered ongoing development support (about 160 hours per month) and strong project management. Communication via Slack and Skype and rapid responses were highlighted as key strengths; testing prior to submission was occasionally flagged for improvement.

Key Challenges

  • Provide additional development resources to support the UK team
  • Allow flexible staffing that could be scaled up and down over time
  • Deliver a dashboard with email-campaign and reporting capabilities and an associated Android app

Project Deliverables

  • Dashboard system with email campaign capability
  • Reporting module
  • Android app
  • Ongoing development and monthly support (~160 hours/month)
  • Development team (1 permanent, 3 flexible)

Project Solution

The vendor supplied a team of four developers (one permanent, three flexible) to augment the client's UK team. They built a web-based dashboard system with email-campaign functionality and reporting, and provided support to build an associated Android application. The engagement included ongoing monthly development support and daily communication via Slack and Skype, with Siddhi's project manager coordinating work and rapid responses to inquiries.

Project Outcome

  • Provided consistent and effective development support over five years
  • Maintained daily communication via Slack and Skype with rapid responses
  • High client satisfaction with project management and communication

Platforms

  • WebWeb
  • MobileMobile

Tech Stack

  • MySQLMySQL
  • PHPPHP
  • JavaScriptJavaScript
  • AndroidAndroid

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“After five years and counting, Siddhi Infosoft continues to provide excellent development support. The team expertly leverages Skype and Slack to ensure smooth communication. Project management and communication are their strong suit; they ask the right questions in order to get it done.”

Anonymous

Director

Note: This endorsement is based on publicly available client feedback from external review sources.

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