ERP & CRM Re-architecture with Staff Augmentation for E‑commerce Platform
Services Covered:

Industry
E-commerce & Retail
Duration
2 months
Budget
10K - 49K
Start Date
1 June 2023
Team Size
1-5
Engagement Model
Offshore
Project Capability Score (PCS)
80/100
Strong
Project Capability Score (PCS) estimates how capable Scrums.com is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS
Client
Foxtrot Aviation
Project Summary
Scrums.com provided staff augmentation for an e-commerce platform, supplying four experts in React/React Native, Node.js, and AWS to support a digital transformation. They assessed legacy systems, delivered a phased modernization roadmap, and re-architected ERP, CRM and supply chain systems to improve scalability, flexibility, and resilience. The engagement improved internal capabilities without requiring new full-time hires and emphasized transparency and close collaboration.
Key Challenges
- The client needed a comprehensive digital transformation to remain competitive amid rapid market digitization
- Complex legacy infrastructure made modernization and system re-architecture a challenging endeavor
- The client wanted to modernize systems and processes while minimizing the burden of hiring full-time employees
Project Deliverables
- Phased modernization roadmap
- Re-architected ERP, CRM and supply chain systems
- Staff augmentation of 4 experts (React/React Native, Node.js, AWS)
Project Solution
Scrums.com provided a four-person augmented team and conducted a deep assessment of the client's legacy systems. They developed a comprehensive phased roadmap for modernization and then re-architected core systems (ERP, CRM, supply chain) using React/React Native, Node.js and AWS technologies. The staff augmentation model enabled seamless integration with in-house teams and supported implementation, transparency, and project governance.
Project Outcome
- A tailored phased roadmap was delivered that provided a clear plan to modernize systems and minimize risk
- Re-architected ERP, CRM and supply chain systems that improved flexibility, scalability, and resilience
- Internal capabilities were enhanced without hiring full-time staff, enabling faster adoption of cloud, automation and agile practices
Platforms
CRM
E-commerce Platform
ERP
Mobile
Tech Stack
React.js
React Native
Node.jsAmazon Web Services (AWS)
Client Endorsement
Overall Review Rating
5
5 out of 5 stars
Timeliness
Cost Rating
Willing to Refer
Quality of Deliverables
Scrums.com built up our internal capabilities without us having to take on new full-time hires. They also helped us modernize our systems, simplify processes, and reduce risk. Their expertise, talent, transparency, and flexibility deserve real praise.
Note: This endorsement is based on publicly available client feedback from external review sources.