endorsedCompleted

Microsoft Logic App Integration for IT Management Company

Services Covered:

Custom Software Development • API Development • Application Integration • Software QA and Testing

Industry

Information Technology

Duration

5 months

Budget

10K - 49K

Start Date

1 December 2020

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

75/100

Good

Project Capability Score (PCS) estimates how capable Scalefocus is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Alemba

United Kingdom

Project Summary

Scalefocus developed a Microsoft Logic App connector for Alemba's ITSM API, delivering a certified connector available globally on the Azure platform. The engagement included business analysis, architecture, development and QA; the client highlighted excellent QA processes, strong software architecture skills and effective project management.

Key Challenges

Leverage Microsoft Logic App capability to design low-code/no-code integrations and workflows
Make Alemba's comprehensive API easier to consume inside a Logic App by creating a connector

Project Deliverables

Alemba ITSM Logic App connector certified by Microsoft and published on the Azure platform
Business analysis to agree connector functionality
Connector architecture and implementation
Quality assurance and testing
Project management and delivery artifacts (documentation, presentations)

Project Solution

Scalefocus designed and built an Alemba ITSM Logic App connector by performing business analysis to define functionality, architecting and developing the connector, and executing QA to certify the connector. The final deliverable was certified by Microsoft and made available through the standard Azure platform. The engagement involved a small cross-functional team (business analyst, integration engineer, automation engineer and project manager) to keep delivery on track.

Project Outcome

Connector was certified by Microsoft and made available globally via the Azure platform
Improved connector accessibility for Logic Apps users and wider distribution through Azure

Platforms

Cloud

Tech Stack

Azure

Client Endorsement

Overall Review Rating

4.5

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Thanks to Scalefocus, the solution was certified by Microsoft and is now available internationally. The vendor showed effective project and delivery management through setting specific meetings according to their audiences. They also showed a great emphasis on QA processes.”
Simon Nugent
CEO
Date: 06/29/2021