endorsedCompleted

Custom Software Development for CPaaS Provider

Services Covered:

Custom Software Development • API Development • Application Integration • Cloud Consulting and Services • DevOps

Industry

Telecommunications

Duration

16 months

Budget

200K - 999K

Start Date

1 August 2020

Team Size

11-15 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

72/100

Good

Project Capability Score (PCS) estimates how capable Scalefocus is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Sofia, Bulgaria

Project Summary

Scalefocus delivered dedicated software development teams and end-to-end engineering support to a CPaaS messaging provider, focusing on .NET-based technologies, high-throughput microservices and integrations. The engagement included solution architecture, feature implementation, API gateway work, and CI/CD pipeline setup across cloud-agnostic infrastructure. The client praised Scalefocus for flexibility, strong communication and high-quality delivery, noting the teams handled unexpected challenges effectively.

Key Challenges

Need to develop a .NET-based messaging platform during uncertain strategy execution amid COVID-19
Need for fast, professional support from developers and solution architects
Requirement to build two development teams to execute complex backend and frontend goals

Project Deliverables

Dedicated software development teams
.NET-based messaging platform features and business-logic implementations
API gateway solutions
Microservice and multitenancy architectures
CI/CD pipelines and deployment setups
Banking and third-party system integrations

Project Solution

Scalefocus built multiple dedicated software development teams and delivered end-to-end solutions, covering discovery, analysis, planning, delivery and production support. The teams implemented business logic, telecom messaging services and standards, API gateway solutions, banking and third-party integrations, microservice and multitenancy architectures and high-throughput systems. The majority of work used .NET-based technologies, SQL and NoSQL databases (MongoDB, Redis), Azure DevOps, Git, Kubernetes and Docker, and included CI/CD pipeline implementation and network security and monitoring practices. Additional teams delivered PHP and Java-based solutions and related tooling.

Project Outcome

Staffed new operational teams two times faster than planned
Delivered 10 epics from 4 initiatives across numerous releases within six months
Improved delivery quality, responsiveness and ability to handle unexpected challenges

Platforms

Cloud

Tech Stack

.NET
SQL
MongoDB
Redis
Azure
Java
PHP

Client Endorsement

Overall Review Rating

4.63

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The client has been happy with the results of the project thus far. Scalefocus works in a communicative, flexible, and organized manner, ensuring timely outputs. The team delivers with quality and has a strong knack for handling unexpected challenges. They are also committed and customer-oriented.”
Anonymous
Managing Director
Date: 06/29/2021