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Website Development and Ongoing Maintenance for Piktochart

Services Covered:

Website Development • Software Maintenance and Support
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Industry
Industry

Information Technology

Duration
Duration

95 months

Budget
Budget

10K - 49K

Client Size
Start Date

1 September 2018

Team Size
Team Size

Confidential

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
77/100
Good

Project Capability Score (PCS) estimates how capable SapientPro is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Piktochart

map Malaysia

Project Summary

SapientPro provides ongoing WordPress and PHP development and maintenance for a web-based graphic design tool. They build new functionalities and pages, fix technical issues, and have improved code quality and development speed. Communication is collaborative and frequent, with Trello and Slack used for day-to-day management.

Key Challenges

  • Need for technical web development expertise not available in-house
  • Desire to ensure positive customer experience and brand impression
  • Marketing-driven need for frequent new functionalities and pages
  • Existing optimization and technical issues requiring development attention

Project Deliverables

  • New website functionalities and pages
  • WordPress and PHP development
  • Ongoing maintenance and prompt updates
  • Bug fixes and code cleanups to improve existing stack

Project Solution

SapientPro supplied WordPress and PHP experts to build website functionalities, new pages, and feature enhancements. The vendor provides ongoing maintenance and prompt updates, coordinates via Trello and Slack, and supplies personnel as needed rather than a fixed team.

Project Outcome

  • Improved code quality
  • Accelerated development and increased business value
  • Cleaned up technical issues in the existing stack
  • Improved collaboration and more responsive communication

Platforms

  • WebWeb

Tech Stack

  • PHPPHP

Client Endorsement

Overall Review Rating

4.5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“In just a few months, SapientPro has resolved multiple issues with the existing technology stack, improved general code quality, and increased the speed of development. The team's collaborative attitude and prompt, clear communication make the partnership productive.”

Anonymous

Chief Product Officer

Note: This endorsement is based on publicly available client feedback from external review sources.

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