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EndorsedendorsedOngoing

Takeout & Delivery Restaurant Operations Platform

Services Covered:

Custom Software Development • E-commerce Development
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Industry
Industry

Food & Beverage

Duration
Durationinfo-circle

59 months

Budget
Budget

200K - 999K

Start Date
Start Date

1 September 2016

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
71/100
Good

Project Capability Score (PCS) estimates how capable S-PRO is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

mapAustin, United States of America

Project Summary

S-PRO built a custom, vertically integrated platform for a takeout and delivery-focused restaurant that combines e-commerce, kitchen workflows, delivery logistics and customer support using Node.js and React. The platform launched in 2017 and drove immediate traction and a significant increase in sales. The team communicates weekly and follows Agile/Scrum, though the client noted gaps in timely on-call support for urgent bugs.

Key Challenges

  • Build a full vertical platform to run the entire restaurant operation
  • Use modern technologies (React.js/Node.js) rather than off-the-shelf Wordpress solutions
  • Transition from a waterfall approach to post-launch Scrum and improve on-call developer support for emergencies

Project Deliverables

  • E-commerce frontend and backend
  • Kitchen operations workflows
  • Delivery logistics system
  • Customer support tools
  • Integrated restaurant operations platform (React.js / Node.js)

Project Solution

S-PRO designed and implemented a single, integrated platform to manage e-commerce, kitchen operations, delivery logistics and customer support. The vendor used React.js for the frontend and Node.js for the backend, started with a small core team and expanded staffing over time, and adopted Agile/Scrum practices with weekly calls, JIRA and Confluence for collaboration.

Project Outcome

  • Launched in 2017 and gained immediate traction
  • Drove a significant increase in orders and sales

Platforms

  • E-commerce PlatformE-commerce Platform
  • WebWeb

Tech Stack

  • Node.jsNode.js
  • React.jsReact.js

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The platform has already been launched, resulting in an influx of orders and a significant increase in sales. S-PRO communicates on a weekly basis and deeply understands the project. However, they haven't been providing timely support in addressing sudden issues or bugs.”

Angell Tsang

CTO & Co-Founder

Note: This endorsement is based on publicly available client feedback from external review sources.

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