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Refund Management Platform Development with Shopify Integration

Services Covered:

Custom Software Development • E-commerce Development
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Industry
Industry

E-commerce & Retail

Duration
Duration

9 months

Budget
Budget

50K - 199K

Start Date
Start Date

1 June 2020

Team Size
Team Size

6-10

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
69/100
Good

Project Capability Score (PCS) estimates how capable S-PRO is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

mapSan Diego, United States of America

Project Summary

S-PRO scoped and built an MVP refund-management platform for an e-commerce product owner, turning Excel-based calculations into production code and delivering a custom Shopify app integrated with a Django backend. They ran a two-month discovery that produced an architectural diagram, product roadmap, cost estimate, and staffing assessment, then provided ongoing development and QA. The team acted as an in-house engineering partner, used a time-and-materials model to manage budget, and maintained strong cross–time-zone communication via Slack, Zoom and regular check-ins.

Key Challenges

  • Lack of committed, available engineering resources to build the product
  • Need to scope an MVP with costs, timeline, micro-services and APIs
  • Requirement to integrate the refund solution with Shopify and other e-commerce platforms

Project Deliverables

  • Architectural diagram
  • Product roadmap
  • Full cost estimate
  • Staffing assessment
  • Custom Shopify app
  • Frontend UI/UX for signup process
  • Backend Django admin database
  • Integrations with multiple third-party APIs

Project Solution

S-PRO scoped costs and timelines for an MVP and ran a two-month discovery to determine requirements, micro-services and needed APIs. Discovery deliverables included an architectural diagram, product roadmap, cost estimate and staffing assessment. After discovery they provided ongoing development acting as the client's in-house engineering team, participating in sprint planning, implementing unit testing and iterating on the product. Development delivered a custom Shopify app with a frontend signup UI/UX, a backend Django admin database, and integrations with multiple third-party APIs; they turned client-provided Excel calculations into coded components.

Project Outcome

  • Delivered a scoped roadmap, architecture and MVP development culminating in a working Shopify app integrated with a Django backend
  • Maintained budget control using a time-and-materials approach, providing cost estimates and Gantt-chart visibility and alerts for overruns
  • Established effective cross–time-zone communication and regular collaboration via Slack, Zoom and shared documentation

Platforms

  • E-commerce PlatformE-commerce Platform
  • WebWeb

Tech Stack

  • DjangoDjango
  • PythonPython
  • REST APIREST API
  • ShopifyShopify

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Undeterred by any roadblocks, S-PRO worked with the client to brainstorm solutions when problems arose. They established a detailed project timeline and worked diligently to ensure all work was delivered under budget. The two partners communicated well despite a time zone difference.”

Anonymous

Product Owner

Note: This endorsement is based on publicly available client feedback from external review sources.

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