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Managed IT and AWS Services for Greenleaf Medical Clinic

Services Covered:

Managed IT Services
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Industry
Industry

Healthcare

Duration
Duration

50 months

Budget
Budget

10K - 49K

Client Size
Start Date

1 June 2022

Team Size
Team Size

1-5 Employees

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
82/100
Strong

Project Capability Score (PCS) estimates how capable Rudra Innovative Software is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Greenleaf Medical Clinic

map Canada

Project Summary

Rudra Innovative Software provides managed IT services to Greenleaf Medical Clinic, focusing on custom integrations with the clinic's EMR and management of the client's AWS account. The vendor handles ongoing tasks as assigned, primarily through two teammate contacts. The client reports improved system speed, responsive communication, on-time delivery, and high-quality work.

Key Challenges

  • Need to manage AWS infrastructure
  • Need to integrate and manage the EMR system

Project Deliverables

  • Custom integrations into EMR system
  • AWS account management
  • Ongoing managed IT services

Project Solution

Rudra provides ongoing managed IT services: they were onboarded after the client walked them through the system, and they build custom integrations into the client's EMR while managing the client's AWS account. Work is assigned as needed; the client primarily interacts with two teammates. Communication and task management use Google Docs, Google Sheets, and Loom videos.

Project Outcome

  • Improved system speed and timely issue resolution
  • High-quality deliverables and reliable fixes
  • Responsive communication, timely delivery, and transparency
  • Ongoing, cost-effective managed services (approximately $50,000 CAD/year)

Platforms

  • CloudCloud

Tech Stack

  • Amazon Web Services (AWS)Amazon Web Services (AWS)

Client Endorsement

Overall Review Rating

4.88star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“RUDRA INNOVATIVE SOFTWARE has successfully helped the client improve their speed, marking the project's success. The client has been pleased with the quality of their work and the responsiveness of their team. Moreover, the team always meets deadlines and maintains transparency between both parties.”

Anonymous

Executive

Note: This endorsement is based on publicly available client feedback from external review sources.

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