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Digital Practice Growth Platform for Web & Mobile

Services Covered:

Mobile Application Development • Web Application Development
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Industry
Industry

Information Technology

Duration
Duration

7 months

Budget
Budget

50K - 199K

Start Date
Start Date

1 June 2020

Team Size
Team Size

6-10

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

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73/100
Good

Project Capability Score (PCS) estimates how capable Ropstam Solutions Inc. is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Stanzyk LLC

mapSan Clemente, United States of America

Project Summary

Ropstam BPO Inc. developed a web and native mobile (iOS and Android) practice-growth platform for Stanzyk LLC, a digital marketing agency serving wellness and holistic practitioners. The platform includes two-way texting, phone recording, automated voice drops, voicemails, automated emailing, sequencing, and tagging. The client praised the intuitive, game-like UI and Ropstam’s responsive communication and project management during an engagement that began in June 2020.

Key Challenges

  • Need for a custom communication solution to add value for practices
  • Lack of clarity on the required technology
  • Desire to enable doctors' offices to communicate digitally instead of paper-based methods
  • Need for a marketable product that creates an 'excitable event' for sales

Project Deliverables

  • Web application
  • iOS mobile application
  • Android mobile application
  • Two-way texting feature
  • Phone recording
  • Automated voice drops
  • Voicemail and automated emailing
  • Sequencing and tagging features
  • Discovery prototype / web beta
  • UI/UX design

Project Solution

Ropstam built a web application and native iOS and Android mobile applications from scratch, implementing features such as two-way texting, phone recording, automated voice drops, voicemails, automated emailing, sequencing, and tagging tailored to wellness-based practices. After a discovery phase, the teams whiteboarded strategy, produced a small web prototype for beta testing, iterated on design and technical implementation across phased releases, and progressed through multiple testing phases toward ongoing subsequent phases. The engagement involved a core Ropstam team (8–10 people) with three main points of contact and included UI/UX design work.

Project Outcome

  • Streamlined, visually pleasing app with an intuitive UI usable by non-technical users
  • Improved consistency and communication driven by the platform
  • Design closely matched the client's Illustrator mockups
  • High responsiveness and strong project management throughout the engagement
  • Competitive pricing delivering complex features at below-market cost

Platforms

  • WebWeb
  • MobileMobile

Tech Stack

  • iOSiOS
  • AndroidAndroid

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The current version of the platform is streamlined and visually-pleasing, receiving praise from both internal and external sources. Ropstam BPO Inc. communicates effectively with the client to ensure customer satisfaction. The team holds themselves accountable and produces quality results.”

Mike Stanzyk

CEO

Note: This endorsement is based on publicly available client feedback from external review sources.

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