endorsedOngoingCustom CRM Development for Telecommunications Firm
Services Covered:
Industry
Telecommunications
Duration
34 months
Budget
200K - 999K
Start Date
1 June 2018
Team Size
1-5
Engagement Model
Offshore
Project Capability Score (PCS)
73/100
Good
Project Capability Score (PCS) estimates how capable RIKSOF is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS
Client
Confidential
SwedenProject Summary
RIKSOF built a custom CRM from scratch for a Swedish telecommunications firm using Angular and Node.js (MEAN stack) with MongoDB. The engagement began in June 2018 and remains ongoing; to date the client reports the work has met their needs. The vendor is available around the clock despite time differences and is flexible about project-management tooling. The client expresses overall satisfaction and timely issue resolution.
Key Challenges
- Need for additional resources on a project-by-project basis
Project Deliverables
- CRM solution from scratch
- MongoDB database
Project Solution
RIKSOF developed a CRM solution from scratch using Angular and Node.js (a MEAN stack) with MongoDB as the database. The vendor supplied a team of around five people — including a senior network engineer, a project manager, a developer, a designer, and QA — and has supported the client since June 2018. The teams collaborate using Asana and RIKSOF is open to the client's preferred project-management tools.
Project Outcome
- No issues and the client is happy with the project and its support
- Vendor is available around the clock despite time differences
- Stable project management with the current project manager in place for about 1.5 years
Platforms
Web
Tech Stack
Angular
Node.js
MongoDB
Client Endorsement
Overall Review Rating
4.5
5 out of 5 stars
5 out of 5 starsTimeliness
Cost Rating
Willing to Refer
Quality of Deliverables
“While the engagement is ongoing, the results thus far have met the needs and requirements of the client. RIKSOF is open to using the project management software that the client is most comfortable with. Despite the time difference, the team is available around the clock.”
Note: This endorsement is based on publicly available client feedback from external review sources.
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