endorsedOngoing

Ongoing Ruby Web Development & Support for CareSpotter

Services Covered:

Custom Software Development • Software Maintenance and Support

Industry

Healthcare

Duration

127 months

Budget

10K - 49K

Start Date

1 January 2016

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

74/100

Good

Project Capability Score (PCS) estimates how capable Relia Software is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

CareSpotter

Orlando, United States of America

Project Summary

Relia Software provided ongoing Ruby-driven web development and support for CareSpotter, helping the platform run consistently and evolve over time. The vendor supplied one principal software engineer who worked one-on-one with the client and supported the site through improvements to existing components. Communication was handled via Trello and Slack; the client reported strong quality and friendliness but noted room for improvement in timeliness and testing.

Key Challenges

Need for ongoing development and development support
Keep the platform running consistently
Continue evolving the platform with new improvements

Project Deliverables

Ongoing Ruby-driven web development
Improvements to existing platform components
Ongoing site support and maintenance

Project Solution

Relia Software provided ongoing Ruby development and support for the client's web platform. They tested multiple Ruby developers and assigned a principal software engineer to work one-on-one with the client, building and improving existing platform components and maintaining the site. Communication and project coordination were conducted via Trello and Slack.

Project Outcome

Company grew 200% since 2016 attributed to the vendor's Ruby development
Effective communication maintained via Trello and Slack
High client satisfaction for solution quality and vendor responsiveness

Platforms

Tech Stack

Ruby

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The site Relia Software supports has contributed to significant growth in recent years. While they deliver quality solutions and communicate well, time management and testing protocols could be improved.”
Darren Wendroff
Founder
Date: 08/09/2018