endorsedOngoing

Full-Stack SaaS Development and Ongoing Product Support

Services Covered:

Custom Software Development

Industry

Software Development

Duration

155 months

Budget

50K - 199K

Start Date

1 September 2013

Team Size

11-15 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

76/100

Good

Project Capability Score (PCS) estimates how capable Rainstream Technologies is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Vizicall LLC

Henderson, United States of America

Project Summary

Rainstreamweb has been the development partner for a SaaS company since September 2013, having developed the initial full-stack product and continuously delivered updates, integrations, and support. Their work helped the client sustain ten years in the market and achieve a US patent, with the platform scaling as traffic doubled or tripled year over year.

Key Challenges

Develop a full-stack SaaS application

Project Deliverables

Full-stack SaaS application
Responsive marketing website
API for product delivery
Multi-channel customer service backend
Integrations with AWS and Twilio
Ongoing product management and support

Project Solution

Rainstreamweb developed the client's full-stack SaaS product from scratch and has provided iterative development, integrations, responsive marketing site development, and ongoing product management. Their process used sprint cycles and agile methodology with releases and retesting. They implemented integrations including AWS and Twilio, built an API to deliver the product, and created a multi-channel customer service backend. Rainstreamweb continues to provide ongoing updates, support, and primary product management for the platform.

Project Outcome

Enabled the client to remain in business for ten years and obtain a US patent
Site traffic doubled or tripled annually over nine years
Built a scalable product that required only small tweaks while sustaining growth

Platforms

SaaS
Web

Tech Stack

Amazon Web Services (AWS)
REST API
Twilio
Asana
Bugsnag

Client Endorsement

Overall Review Rating

4.88

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Rainstreamweb has been instrumental in creating and keep updating the core product of the client’s company, allowing them to achieve 10 years in the market and a US patent for it. The team is understanding, communicative, and budget-conscious, as well as trustworthy and pleasurable to work with.”
Anonymous
CEO
Date: 07/11/2022