endorsedCompleted

iOS App for Realperson Chat Suite

Services Covered:

Mobile Application Development

Industry

Software Development

6 months

Budget

50K - 199K

Start Date

1 February 2024

Team Size

1-5

Engagement Model

Offshore

Project Capability Score (PCS)

84/100

Strong

Project Capability Score (PCS) estimates how capable Quytech is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

optimise-it GmbH

Hamburg, Germany

Project Summary

Quytech developed an iOS application for optimise-it's Realperson Chat Suite, building the iOS architecture, a sleek chat UI, agent dashboards, and secure authentication and message synchronization. The app enabled teams to use mobile workflows during field engagements and improved the handling of concurrent chats and the reliability of message delivery. Quytech delivered iterative builds, met timelines, and maintained transparent communication throughout development.

Key Challenges

Create an iOS application capable of handling high traffic and rapid interactions
Represent the brand with a fast, intuitive, and efficient mobile experience
Condense over a decade of digital communication expertise into an effortless mobile experience for end users and enterprise teams

Project Deliverables

iOS application architecture
Chat interface
Dashboards for agents
Secure authentication flows
Message synchronization endpoints
Multimedia sharing capability

Project Solution

Quytech reviewed and absorbed the client's existing chat infrastructure, then executed a structured development plan to build the full iOS application architecture. They designed and implemented a stable chat interface and integrated agent dashboards, secure authentication flows, message synchronization endpoints, and multimedia-sharing support. The team delivered iterative builds to enable continuous feedback and refinement throughout the engagement.

Project Outcome

Teams adopted the iOS app for field engagements and on-the-go support
Improved ability to respond to clients more fluidly via mobile
Smooth handling of concurrent chats and reliable message delivery
Responsive interface demonstrating thoughtful engineering
Consistent on-time delivery and transparent project management

Platforms

Mobile

Tech Stack

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

With Quytech's help, more of our teams are using the app during field engagements and on-the-go support, and they can respond to end clients effectively wherever they are. Quytech also made sure concurrent chats run smoothly and messages are delivered reliably.
Jörn Stampehl
CTO
Date: 12/10/2025