endorsedCompleted

Salesforce Health Cloud Implementation for HealthTech Innovations

Services Covered:

Salesforce Solutions • Application Integration • Custom Software Development

Industry

Software Development

2 months

Budget

10K - 49K

Start Date

1 November 2024

Team Size

1-5

Engagement Model

Nearshore

Project Capability Score (PCS)

78/100

Good

Project Capability Score (PCS) estimates how capable Quest Global Technologies Limited is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

HealthTech Innovations

United Arab Emirates

Project Summary

Quest Global Technologies Limited customized Salesforce Health Cloud for a healthcare software company, integrating electronic health records and automating patient workflows. The engagement reduced patient onboarding time by 40% and increased patient satisfaction scores by 20%. The team executed the project efficiently, meeting timelines and demonstrating deep understanding of healthcare processes.

Key Challenges

Streamline patient management
Improve service delivery

Project Deliverables

Customized Salesforce Health Cloud
Integration with electronic health records
Automated patient workflows

Project Solution

Quest GLT tailored Salesforce Health Cloud to the client's requirements, integrating electronic health records and automating patient workflows. A small team (2–5 employees) configured and customized the Health Cloud installation to streamline patient management and improve service delivery, delivering components according to set timelines and milestones.

Project Outcome

40% reduction in patient onboarding time
20% increase in patient satisfaction scores
Timely delivery with clear timelines and milestones

Platforms

Tech Stack

Salesforce

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Quest Global Technologies Limited's work led to a 40% reduction in patient onboarding time and a 20% increase in patient satisfaction scores. The team executed the project efficiently, adhering to timelines and milestones. They also had an exceptional understanding of healthcare processes.”
Elizabeth Lee
CEO
Date: 05/23/2025