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EndorsedendorsedOngoing

Mobile App Development for HIPAA Patient Engagement Platform

Services Covered:

Mobile Application Development • UI/UX Design
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Industry
Industry

Healthcare

Duration
Durationinfo-circle

18 months

Budget
Budget

50K - 199K

Start Date
Start Date

1 April 2016

Team Size
Team Size

6-10

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
80/100
Strong

Project Capability Score (PCS) estimates how capable QSoft is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

VMDOC

mapSan Jose, United States of America

Project Summary

QSoft Vietnam took over mobile app development for a patient engagement and centralized health record platform (HIPAA communication) and delivered working and rebuilt/enhanced iOS and Android apps. The vendor provided design (UX/UI), a mobile framework, and a milestone-based plan; the team of about six to seven people executed the project. The app has launched with positive reception for its aesthetic, performance, and usability, though the client noted the need to strengthen QA.

Key Challenges

  • Develop a mobile app version for iOS and Android for a centralized health record and HIPAA communication platform
  • Support patient engagement features such as appointment scheduling, reminders, messaging, video calls, and lab questionnaires
  • Ensure understanding of U.S. healthcare IT requirements and HIPAA compliance

Project Deliverables

  • Mobile app for iOS
  • Mobile app for Android
  • Rebuilt and enhanced app version
  • UX/UI designs and approvals
  • Project plan with milestones

Project Solution

The vendor provided a mobile app framework and built two versions of the application: an initial working app based on remnants from a prior vendor and a rebuilt, enhanced version with additional functionality. They produced UX/UI designs for approval, organized work into milestones with a business plan and timeline, and executed development via separate iOS and Android subteams under a project manager. The team worked to understand U.S. healthcare IT needs, including HIPAA considerations, and communicated daily with the client.

Project Outcome

  • Major enhancement to the app's look, feel, and intuitiveness with positive reception
  • Improved aesthetic, performance, and capability according to user feedback
  • Project management rated 7/10 for responsiveness and communication
  • App launched and has received positive early feedback (no quantitative metrics available yet)

Platforms

  • MobileMobile

Tech Stack

  • iOSiOS
  • AndroidAndroid

Client Endorsement

Overall Review Rating

4.88star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The app has just launched, but feedback so far has been positive, praising the improvements and overall functionality. This success has proven that QSoft understands the complex healthcare industry, though their QA leaves something to be desired.”

Alvin Vo

Co-Founder

Note: This endorsement is based on publicly available client feedback from external review sources.