endorsedOngoing

Ongoing QA for Magento 1 E-commerce Website

Services Covered:

Software QA and Testing

Industry

Advertising & Marketing

Duration

95 months

Budget

10K - 49K

Start Date

1 September 2018

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

76/100

Good

Project Capability Score (PCS) estimates how capable QA Madness is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Cerritos, United States of America

Project Summary

QA Madness provides ongoing QA testing and quality assurance for a Magento 1 LAMP-based e-commerce site, executing daily tests coordinated on a weekly schedule and handling 100–300 tickets per week. The vendor performs usability, UI/UX, regression, performance, and bug testing and manages defects through a ticketing system augmented by Slack. Their quick turnaround times and thorough workflows have reduced rework and improved in-house efficiency.

Key Challenges

Need for QA testing across online properties including an e-commerce website

Project Deliverables

Usability testing
UI/UX testing
Regression testing
Performance testing
Bug reports and defect logging
Testing workflows and ticket management

Project Solution

QA Madness tested a Magento 1 e-commerce site running on a LAMP stack (Linux, Apache, MySQL, PHP). Their scope included usability, UI/UX, regression, performance, and bug testing. The team coordinated daily testing on a weekly schedule, validated stories, logged defects with screen grabs, and managed ticket assignment and status changes through a ticketing system supplemented by Slack communications. The client worked regularly with a designated QA tester and support from an account manager and head of sales.

Project Outcome

Ticket turnaround times for QA results are under three days
Rework rates dropped 30% since the project began
Bounce rate decreased
Client no longer needs to perform testing themselves

Platforms

Web
E-commerce Platform

Tech Stack

MySQL
PHP

Client Endorsement

Overall Review Rating

4.88

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The team’s quick turnarounds have helped lower rework rates and improve in-house efficiency. Their comprehensive approach yields precise workflows, accurate results, and high-quality service. Customers can expect to work with a proactive and highly skilled team.”
Anonymous
Head of Development
Date: 01/28/2019