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Custom Web Portal Development for Supply Chain Services Co

Services Covered:

Custom Software Development • Staff Augmentation • IT Consulting
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Industry
Industry

Logistics & Transportation

Duration
Duration

74 months

Budget
Budget

Confidential

Client Size
Start Date

1 June 2020

Team Size
Team Size

1-5 Employees

Engagement Model
Engagement Model

Nearshore

Project Capability Score (PCS)

gauge meter
84/100
Strong

Project Capability Score (PCS) estimates how capable Proxiad SEE is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

map France

Project Summary

Proxiad SEE augmented a supply chain services company's team to upgrade and maintain an international customer web portal, handling front-end and back-end development, format mappings, testing and support. The vendor conducted knowledge transfer, led the reversibility process from a previous provider, and introduced UX/UI and QA resources. The client highlighted strong follow-up quality, productivity, and the vendor's collaborative governance and innovation capability.

Key Challenges

  • Ensure upgrade and continuity of front-end and back-end developments
  • Design, develop, test, implement, maintain and support the platform
  • Provide architecture and IT organization consulting using Agile methodology
  • Develop mappings for multiple formats (EDIFACT, IDOC, flat file, XML)
  • Set up communications using various protocols (FTP, SFTP, OFTP, OFTP2, ISDN, AS2)

Project Deliverables

  • Management of the reversibility process and takeover of webportal development
  • Knowledge transfer and documentation
  • Agile playbook and adjustment of Agile organization
  • Development of an international customer webportal (front-end and back-end)
  • Fix of technical debt
  • Introduction of UX/UI Designer and QA Engineer

Project Solution

Proxiad SEE took over the customer web portal from a previous provider, managed the reversibility process, performed knowledge transfer and documentation, audited and adjusted the Agile organization, produced an Agile playbook, and developed the international customer webportal (front-end and back-end). The team addressed format mappings (EDIFACT, IDOC, flat file, XML), configured communications protocols (FTP, SFTP, OFTP, OFTP2, ISDN, AS2), fixed technical debt, and extended the product team with UX/UI and QA resources.

Project Outcome

  • Follow-up metrics via ServiceNow statistics and velocity charts demonstrating quality and productivity
  • Capability to take over the scope from the previous provider in a reasonable time
  • Onboarding of new skills and people in the product team
  • Project delivered on time with the expected quality

Platforms

  • WebWeb

Tech Stack

  • XMLXML

Client Endorsement

Overall Review Rating

4.88star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Proxiad SEE has successfully built the web portal with notable follow-up quality and productivity, easing the onboarding of new skills and people in the product team. The team has been collaborative, held constructive discussions, and listened to the client. Their capability to innovate stands out.”

Anonymous

Customer Experience Director

Note: This endorsement is based on publicly available client feedback from external review sources.

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Project capability score:

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View Project Details