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Mobile Loyalty & Rental Apps for Clothing Retailer

Services Covered:

Mobile Application Development
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Industry
Industry

E-commerce & Retail

Duration
Duration

53 months

Budget
Budget

1M - 10M

Start Date
Start Date

1 January 2013

Team Size
Team Size

Confidential

Engagement Model
Engagement Model

Onshore

Project Capability Score (PCS)

gauge meter
83/100
Strong

Project Capability Score (PCS) estimates how capable Provectus is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

mapSan Francisco, United States of America

Project Summary

Reinvently redesigned and rebuilt multiple mobile apps for a clothing retailer, providing full-stack development, product definition, UX/UI design, and testing across the product lifecycle. They delivered five apps (B2C and B2B), including a loyalty app and several in-store tools, producing thousands of downloads and high adoption rates for in-store solutions. Their Agile/Scrum workflow, responsiveness, and proactive recommendations were highlighted by the client.

Key Challenges

  • Need for a scalable mobile application for in-store associates
  • Existing solution had an outdated architecture
  • Poor user experience in the prior app required full redesign

Project Deliverables

  • UX/UI design
  • Frontend and backend engineering
  • Native iOS app support and hybrid iOS/Android app
  • Loyalty mobile app
  • Customer-facing tuxedo/rental mobile app
  • Three B2B rental apps with payment and tailoring functions
  • Testing/QA delivered by a dedicated team
  • Ongoing support and maintenance

Project Solution

Reinvently handled end-to-end platform creation from UX design to frontend and backend engineering. They conducted requirements reviews, defined technical approaches, provided testing via a dedicated QA team, and supported launch and ongoing maintenance. They built several B2C and B2B apps (including loyalty and tuxedo rental apps), supporting iOS primarily and delivering a hybrid iOS/Android app for cross-platform needs.

Project Outcome

  • Loyalty app achieved around 74,000 downloads and a 4‑star rating
  • Second B2C app achieved around 50,000 downloads (2 stars)
  • One in-store tool reached a 90% adoption rate and another reached a 40% adoption rate
  • Delivered sound technical architecture and engaging UX/UI designs
  • Improved delivery speed through Agile/Scrum practices

Platforms

  • MobileMobile

Tech Stack

  • iOSiOS
  • AndroidAndroid

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“All 5 finished products demonstrated sound technical architecture and engaging UX/UI designs, attracting thousands of downloads for B2C solutions and 90% adoption rates for in-store tools. Reinvently’s Agile workflow, responsiveness, and proactive suggestions consistently boost efficiency.”

Anonymous

Product Manager

Note: This endorsement is based on publicly available client feedback from external review sources.

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