endorsedCompleted

Custom Software Development for Online Car Marketplace

Services Covered:

Custom Software Development

Industry

Automotive

Duration

41 months

Budget

Confidential

Start Date

1 July 2019

Team Size

21-25 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

75/100

Good

Project Capability Score (PCS) estimates how capable ProductDock is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Berlin, Germany

Project Summary

ProductDock provided cross-functional product development teams for a global online car marketplace, delivering, deploying and operating features for the seller experience. They worked end-to-end from product discovery and design to implementation and release, leveraging Java, React, MongoDB, Kafka and Elasticsearch and migrating the platform to Kubernetes on Google Cloud. The teams participated in 24/7 second-level support and collaborated via Slack, Jira, Google Workspace and Zoom. The client reported delivery on time and quality on par with internal teams.

Key Challenges

Scale software development by providing cross-functional teams
Deliver end-to-end product development from discovery and design to implementation, test and release
Improve stakeholder management and cross-timezone communication
Provide 24/7 second-level technical support to achieve zero-downtime incident management

Project Deliverables

Delivered, deployed and operated software
Migrated platform from an on-premise infrastructure to Kubernetes on Google Cloud
Developed professional seller experience (listing and selling flow)
Integrated with Salesforce and marketing tools
Built a responsive modern web application using a design system and modular, microservice-based architecture

Project Solution

ProductDock supplied fully staffed cross-functional product teams that delivered, deployed and operated platform software according to the client's technology guidelines. The teams built microservice-based features using Java, React, MongoDB, Apache Kafka and Elasticsearch, migrated the platform from on-premise to Kubernetes on Google Cloud, owned seller-facing flows and integrated the platform with Salesforce and marketing tools. They also provided second-level technical support and participated in 24/7 on-call rosters.

Project Outcome

The work quality matched that of the client's internal teams
Defect rate and resolution time were in line with internal expectations
ProductDock engineers successfully participated in 24/7 second-level support and on-call rosters

Platforms

Web
Cloud

Tech Stack

Java
React.js
MongoDB
Apache Kafka
Elasticsearch

Client Endorsement

Overall Review Rating

4.25

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“ProductDock delivered what they promised on time, meeting the client's expectations. They communicated via Jira, Slack, Google Workspace, and Zoom. They manage the project efficiently, ensuring an effective workflow. Their linguistic flexibility and genuine interest in the client were noteworthy.”
Peter Laufer
Director of Engineering
Date: 02/20/2023