endorsedCompleted

Mobile App Revamp for Pet Toy Company

Services Covered:

Mobile Application Development • UI/UX Design

Industry

Pet Care

Duration

53 months

Budget

10K - 49K

Start Date

1 May 2018

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

77/100

Good

Project Capability Score (PCS) estimates how capable Probey Services Private Limited is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

HugSmart Products Inc

Canada

Project Summary

Probey Services revamped the pet-toy company's mobile app by improving UI/UX, enhancing streaming performance, integrating third-party APIs, and providing App Store optimization and marketing. The redesign included AI-powered personalization and was built using Flutter Flow. The client reported a 30% increase in user retention, a rise in live-session bookings from roughly 25% to 50%, and improved app-store ratings and social media feedback.

Key Challenges

Improve the user experience and overall performance of the mobile application.
Integrate AI-driven customization.
Optimize streaming performance for customers.
Improve the UX/UI designs.

Project Deliverables

Oversaw UX/UI design for the second iteration of the mobile app.
Improved streaming/online broadcasting quality and overall performance.
Integrated third-party APIs for real-time performance monitoring and payment processing.
App Store optimization and marketing services.
Built the app using Flutter Flow.
Implemented AI-powered customization that provides personalized exercise suggestions.

Project Solution

Probey Services oversaw the second-iteration UX/UI redesign of the client's mobile app, improved session broadcasting quality and overall performance, integrated third-party APIs for real-time performance monitoring and payment processing, provided App Store optimization and marketing, built the app using Flutter Flow, and implemented AI-powered customization that generates personalized exercise suggestions based on user activity.

Project Outcome

User retention improved by 30%.
Bookings for live sessions increased from roughly 25% to 50%.
App received improved ratings on the app store and positive social media mentions.
Vendor provided ongoing support and performed testing to meet performance requirements.

Platforms

Mobile

Tech Stack

Flutter

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Probey Services helped the client improve user retention by 30%, increase live session bookings by around 25%-30%, boost ratings on the app store, and receive positive feedback on TikTok and Instagram. The team responded promptly, resolved issues quickly, and demonstrated flexibility.”
Nick Li
Global Business Development Officer, HugSmart Products Inc at HugSmart Products Inc
Date: 09/11/2025