endorsedCompleted

Web and PSA Integration for IT Company

Services Covered:

Application Integration • API Development • Website Development

Industry

Information Technology

Duration

2 months

Budget

Less than 10K

Start Date

1 April 2020

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

77/100

Good

Project Capability Score (PCS) estimates how capable Prishusoft is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Adelaide, Australia

Project Summary

An IT company engaged Prishusoft to integrate its web front end with a Professional Services Automation (PSA) tool using the provided REST API. Prishusoft delivered the integration, addressed the company's requirements, and offered guidance on future capabilities. The team was responsive, quickly understood the backend and APIs, and communicated frequently via Skype.

Key Challenges

Lack of internal web/application development capability
Need to integrate web front end with Professional Services Automation (PSA) via REST API

Project Deliverables

Integration between web front end and PSA via REST API
Guidance and recommendations on future capabilities

Project Solution

Prishusoft provided integration between the client's web front end and the Professional Services Automation (PSA) software using the provided REST API. The vendor leveraged prior engagement experience and used a single point of contact to facilitate communication and remote sessions. They clarified requirements via Skype and demonstrated capability through remote shadowing sessions.

Project Outcome

Addressed all project requirements and provided guidance on future capabilities
Rapid understanding of backend APIs and strong responsiveness

Platforms

Web
API/Integration Platform

Tech Stack

REST API

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The team addressed all of the requirements of the project successfully and were able to provide the company guidance on the future capabilities they needed. The team was very responsive and was able to quickly understand the company's backend as well as how their API's work.”
Anonymous
Director
Date: 09/22/2020