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EndorsedendorsedOngoing

Development Staff Augmentation for Financial Services Company

Services Covered:

Custom Software Development • Staff Augmentation • Mobile Application Development
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Industry
Industry

Financial Services

Duration
Durationinfo-circle

11 months

Budget
Budget

Confidential

Start Date
Start Date

1 May 2021

Team Size
Team Size

30+

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
74/100
Good

Project Capability Score (PCS) estimates how capable Pragmatic Coders is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

mapLondon, United Kingdom

Project Summary

Pragmatic Coders provides development staff augmentation to a London-based financial services company, supplying a team of developers, SREs, and delivery management to work on mobile and backend projects. The vendor supports native iOS and Android feature development and changes to backend services including the data platform and microservices. As a result, the client runs more parallel initiatives and achieves more frequent releases, with high app store ratings and positive user feedback.

Key Challenges

  • Grow the size of the engineering team cost-effectively
  • Partner with a European company to expand capacity
  • Increase the number of developers to enable multiple parallel initiatives and more frequent releases

Project Deliverables

  • Backend microservices and data platform changes
  • Native iOS and Android app feature development
  • Site reliability engineering support
  • Dedicated developer team/ongoing staff augmentation (30 developers)

Project Solution

Pragmatic Coders provided a resource-augmentation model, embedding a group of their developers with the client to work across multiple initiatives. Their team implemented changes to backend services including the data platform and microservices architecture, provided site-reliability engineering, and collaborated with the client's in-house Android and iOS teams to deliver native mobile features. The engagement was managed through a service delivery/project manager and coordinated with the client via Microsoft Teams, Google Meet, Jira, and Confluence.

Project Outcome

  • More frequent app releases due to increased development capacity
  • App Store and Google Play ratings of approximately 4.8–4.9 and a Trustpilot score around 4.6
  • Ability to run several initiatives in parallel instead of only 1–2
  • Increased sprint velocity and user story points over the last six months
  • Pragmatic Coders' developers regularly recognized in sprint awards; one developer now leads the Android team
  • Deliveries completed on time and within budget

Platforms

  • MobileMobile
  • WebWeb

Tech Stack

  • iOSiOS
  • AndroidAndroid

Client Endorsement

Overall Review Rating

4.38star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Thanks to Pragmatic Coders, the client can have several parallel initiatives and more frequent releases within their app. The team is timely, accommodating, and communicative, and they're collaborative through Jira and Confluence. Their flexibility and responsiveness to feedback stand out.”

Anonymous

Department Head

Note: This endorsement is based on publicly available client feedback from external review sources.

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