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EndorsedendorsedOngoing

B2B Website and Salesforce Integration for Industrial Tools Manufacturer

Services Covered:

Website Development • E-commerce Development • Salesforce Solutions
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Industry
Industry

Engineering & Manufacturing

Duration
Durationinfo-circle

46 months

Budget
Budget

200K - 999K

Start Date
Start Date

1 January 2018

Team Size
Team Size

Confidential

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
74/100
Good

Project Capability Score (PCS) estimates how capable Polytech Software is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

map Canada

Project Summary

Polytech Software serves as the web development partner for an industrial tools manufacturer, initially revamping the client's website and continuing to implement updates and new features. The engagement includes a B2B portal with account and e-commerce functionality and integrations with Salesforce, Pardot, and Tableau. The client praises Polytech’s agile processes, strong project management, reliability, and clear communication.

Key Challenges

  • Develop a B2B website
  • Manage and handle the client's Salesforce account
  • Find cost-effective (economical) web development resources

Project Deliverables

  • Company website
  • B2B portal with sign-in
  • E-commerce functionality (individual and bulk purchases)
  • Customer accounts with order history
  • Salesforce/Pardot/Tableau integrations

Project Solution

Polytech took over development of the client's existing website and implemented ongoing revisions and new features. They built a B2B portal with sign-in, customer accounts showing order history, and e-commerce capabilities for individual and bulk purchases. The team integrated the site with Salesforce, Pardot, and Tableau and continues to provide updates and support through an agile delivery cadence.

Project Outcome

  • Agile delivery cadence with ongoing updates and reliable hit rates
  • Innovative solutions beyond standard Salesforce capabilities
  • Strong project management with regular progress updates and collaboration via Microsoft Teams and Jira
  • High client satisfaction and reliable, predictable delivery

Platforms

  • WebWeb
  • CRMCRM

Tech Stack

  • SalesforceSalesforce
  • TableauTableau
  • JiraJira

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Polytech Software’s work successfully meets the client’s expectations and specifications. Their use of agile methodologies results in an efficient workflow and on-time delivery. They are personable and reliable. Their excellent project management accentuates their web development expertise.”

Anonymous

Chief Information Officer

Note: This endorsement is based on publicly available client feedback from external review sources.

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