endorsedCompleted

Staff Augmentation for Data & Analytics Firm

Services Covered:

Staff Augmentation • Software Maintenance and Support

Industry

Information Technology

Duration

14 months

Budget

10K - 49K

Start Date

1 January 2019

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

76/100

Good

Project Capability Score (PCS) estimates how capable Polcode is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Engagement Labs

Newark, United States of America

Project Summary

Polcode augmented the staff of a data and analytics firm to extend and maintain the company's TotalSocial SaaS analytics platform, working with Symfony and Backbone.js. The team fixed bugs, respected SLAs, and integrated with the client's workflows (Slack, GitHub), delivering high-quality results and flexible scaling.

Key Challenges

Need for flexible resource scaling due to sporadic development workload
Require a partner capable of taking over a large pre-existing SaaS project and implementing fixes and improvements
Need to operate with variable team sizes (part-time to full team) depending on workload

Project Deliverables

Extended development team (backend and frontend developers and PM)
Bug fixes and improvements to TotalSocial SaaS analytics platform
Ongoing application maintenance and support
Integration with client's development workflows (Slack, GitHub)

Project Solution

Polcode augmented the client's development team by providing senior back-end and front-end developers plus a project manager to extend and maintain the TotalSocial SaaS analytics platform (Symfony + Backbone.js). The vendor performed bug fixes and improvements, maintained the application as the roadmap stalled, and adapted to the client's tools and workflows for seamless collaboration.

Project Outcome

Bugs were fixed while respecting SLAs
Decreasing number of issues over time leading to the engagement being stopped
Seamless integration with the client's team and tools enabling effective collaboration

Platforms

SaaS

Tech Stack

Symfony Framework
Backbone.js
JavaScript

Client Endorsement

Overall Review Rating

4.75

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The development services helped fix any existing bugs in the system. Polcode successfully integrates with the internal team, ensuring a smooth workflow. The team provides high-quality results in a timely manner.”
Anonymous
Owner
Date: 06/19/2020