endorsedOngoing

RISE 2.0 White-Label SaaS Platform (Web, iOS & Android)

Services Covered:

Mobile Application Development • Website Development

Industry

Engineering & Manufacturing

Duration

63 months

Budget

200K - 999K

Start Date

1 May 2021

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

81/100

Strong

Project Capability Score (PCS) estimates how capable Pharos Solutions is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

rise technologies GmbH

Germany

Project Summary

Pharos Solutions developed RISE 2.0, a white-label SaaS platform for remote services with web, iOS, and Android clients and a Smart Glasses APK to support field technicians and helpdesk staff. The vendor enabled a successful migration to the new technology, secured an enterprise contract with Liebherr, and generated high demand from existing customers. The team was responsive and demonstrated excellent project management.

Key Challenges

Build RISE 2.0 SaaS platform from the ground up
Enable white-label customers with customizable per-company instances
Provide ongoing maintenance and further development

Project Deliverables

Generic, white-label SaaS platform (RISE 2.0) with customizable instances
Web platform for Admin and Helpdesk users
Mobile apps for iOS and Android for technicians and customers
Smart Glasses APK
Ticketing, chat, and video conferencing features
Asset-management system with per-company instances

Project Solution

Pharos built RISE 2.0 as a generic, white-label SaaS platform, delivering per-customer instances, asset management, ticketing and chat with video conferencing, and web and mobile clients. They provided iOS and Android apps, a web admin/helpdesk platform, and a Smart Glasses APK. A small team (2-5 employees) supported migration, ongoing maintenance, and further development.

Project Outcome

Successful migration to new technology improving system efficiency
Secured enterprise contract with Liebherr Earthmoving Equipment
High demand from existing customers to transition to the new version
Ensured system stability and improved performance
Positive market feedback and increased conversions

Platforms

Web
Mobile
Wearable

Tech Stack

iOS
Android

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Pharos Solutions has enabled the client to migrate to the developed solution, resulting in a new contract and high conversion demand from old end clients. The team has been responsive and communicative and has shown excellent project management with timely deliveries and efficient task coordination.”
Martin Riedel
Founder & CEO
Date: 05/14/2024