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Salesforce Integration for Orthopedic Center

Services Covered:

Custom Software Development • CRM Solutions • Application Integration
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Industry
Industry

Healthcare

Duration
Duration

28 months

Budget
Budget

50K - 199K

Start Date
Start Date

1 January 2023

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

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74/100
Good

Project Capability Score (PCS) estimates how capable Pennine Technolabs is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Middle Rhine Joint Center

mapRhinelander, United States of America

Project Summary

Pennine Technolabs implemented a complete integration between Salesforce and an orthopedic center's lead and data collection platforms. The integration increased data precision, sales productivity, and reporting capabilities while simplifying internal business procedures. The vendor demonstrated strong project management, timely delivery, and clear communication throughout the engagement.

Key Challenges

  • Control and centralize lead management
  • Connect Salesforce to other lead and data collection platforms

Project Deliverables

  • Salesforce integration connecting lead and data collection platforms
  • Data synchronization and lead-control workflows
  • Customized reporting and improved data collection pipelines

Project Solution

Pennine Technolabs built a complete connection between Salesforce and the client's lead and data collection platforms. The work involved integrating data flows to centralize leads, customizing the integration to meet the client's specific needs, and enabling improved reporting and data precision. The vendor collaborated with the client through virtual meetings and emails and delivered the integration on schedule.

Project Outcome

  • Increased precision of data
  • Increased sales productivity
  • Improved reporting features
  • Simplified business procedures

Platforms

  • CRMCRM

Tech Stack

  • SalesforceSalesforce

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Pennine Technolabs' work increased data precision, sales productivity, and reporting features while simplifying business procedures. The team demonstrated excellent project management, was attentive to the client's needs, delivered on time, and communicated honestly through virtual meetings and emails.”

Dr. Bjorn Andreb

Medical Director

Note: This endorsement is based on publicly available client feedback from external review sources.

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