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Staff Augmentation & DevOps Support for IT Services Firm

Services Covered:

Staff Augmentation • DevOps • Website Development • Software Maintenance and Support • System Integration • IT Consulting
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Industry
Industry

Information Technology

Duration
Durationinfo-circle

38 months

Budget
Budget

50K - 199K

Start Date
Start Date

1 November 2019

Team Size
Team Size

30+

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
77/100
Good

Project Capability Score (PCS) estimates how capable Orion eSolutions Inc is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

mapLas Palmas de Gran Canaria, Spain

Project Summary

Orion eSolutions provided staff augmentation to an IT services firm, delivering DevOps support, website and app development, and ongoing system maintenance. The vendor integrated with the client's agile workflows and acted as an extension of their staff. Collaboration practices included daily scrums and use of tools such as Git, Azure DevOps, and JIRA, enabling timely delivery and prompt escalation handling.

Key Challenges

  • Missing staff for several tasks amid growing demand
  • Need to rapidly onboard external resources to address urgent tasks

Project Deliverables

  • DevOps support
  • Website development
  • App development
  • System maintenance
  • IT consulting

Project Solution

Orion eSolutions provided staff augmentation and IT consulting, supplying skilled personnel to support DevOps, web development, application creation, and system maintenance. The vendor integrated with the client's agile workflows, followed professional processes, and collaborated via daily scrums and standard tools (Git, Azure DevOps, JIRA). Over time the client strengthened the collaboration due to Orion's reliability and ability to quickly onboard and begin work.

Project Outcome

  • Smooth, quick workflow enabling timely delivery
  • Effective collaboration with daily scrum calls and tooling (Git, Azure DevOps, JIRA)
  • Prompt handling of escalations

Platforms

  • CloudCloud
  • WebWeb

Tech Stack

  • AzureAzure
  • GitGit
  • JiraJira

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Orion eSolutions has helped the client deliver in a decent timeframe, thanks to their smooth workaround and quick workflow. Their team impresses the client with how they directly and promptly handle escalations. They also follow best practices, communicate daily, and leverage tools such as Jira.”

Cornelia Zacharias

Founder

Note: This endorsement is based on publicly available client feedback from external review sources.

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