endorsedOngoing

Staff Augmentation & DevOps Support for IT Services Firm

Services Covered:

Staff Augmentation • DevOps • Website Development • Software Maintenance and Support • System Integration • IT Consulting

Industry

Information Technology

Duration

81 months

Budget

50K - 199K

Start Date

1 November 2019

Team Size

30+ Employees

Engagement Model

Offshore

Project Capability Score (PCS)

77/100

Good

Project Capability Score (PCS) estimates how capable Orion eSolutions Inc is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Las Palmas de Gran Canaria, Spain

Project Summary

Orion eSolutions provided staff augmentation to an IT services firm, delivering DevOps support, website and app development, and ongoing system maintenance. The vendor integrated with the client's agile workflows and acted as an extension of their staff. Collaboration practices included daily scrums and use of tools such as Git, Azure DevOps, and JIRA, enabling timely delivery and prompt escalation handling.

Key Challenges

Missing staff for several tasks amid growing demand
Need to rapidly onboard external resources to address urgent tasks

Project Deliverables

DevOps support
Website development
App development
System maintenance
IT consulting

Project Solution

Orion eSolutions provided staff augmentation and IT consulting, supplying skilled personnel to support DevOps, web development, application creation, and system maintenance. The vendor integrated with the client's agile workflows, followed professional processes, and collaborated via daily scrums and standard tools (Git, Azure DevOps, JIRA). Over time the client strengthened the collaboration due to Orion's reliability and ability to quickly onboard and begin work.

Project Outcome

Smooth, quick workflow enabling timely delivery
Effective collaboration with daily scrum calls and tooling (Git, Azure DevOps, JIRA)
Prompt handling of escalations

Platforms

Cloud
Web

Tech Stack

Azure
Git
Jira

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Orion eSolutions has helped the client deliver in a decent timeframe, thanks to their smooth workaround and quick workflow. Their team impresses the client with how they directly and promptly handle escalations. They also follow best practices, communicate daily, and leverage tools such as Jira.”
Cornelia Zacharias
Founder
Date: 01/18/2023