EndorsedendorsedCompleted

E-Commerce Platform Development & Intershop Integration for Telecommunications Company

Services Covered:

E-commerce Development
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Industry
Industry

Telecommunications

Duration
Duration

10 months

Budget
Budget

200K - 999K

Start Date
Start Date

1 March 2021

Team Size
Team Size

6-10

Engagement Model
Engagement Model

Nearshore

Project Capability Score (PCS)

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76/100
Good

Project Capability Score (PCS) estimates how capable OptimIT is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS


Client

A1 Makedonija

mapSkopje, North Macedonia

Project Summary

OptimIT partnered with a telecommunications company to deliver a scalable e-commerce platform integrated with Intershop Commerce Management B2C to automate the online sales process. The platform provides a fully automated end-to-end workflow, and OptimIT used a combined agile/waterfall approach while collaborating via Confluence, Jira, and Teams. The client praised the team's communication, flexibility, and commitment.

Key Challenges

  • Create a future-proof e-commerce solution
  • Automate the online sales process and grow digital channel share
  • Improve the online customer experience

Project Deliverables

  • Intershop Commerce Management B2C integration
  • Fully automated end-to-end e-commerce platform

Project Solution

OptimIT participated in project initiation, planning, and execution and acted as the partner integrator for Intershop Commerce Management B2C and supporting technologies. The vendor provided a team of 4-6 professionals—including a Project Manager (SPOC), Business Analyst, System Architect, and Senior Software Developers—and used a combined agile and waterfall approach to deliver a fully functional e-commerce solution.

Project Outcome

  • A cutting-edge fully automated end-to-end e-commerce platform that eliminates unnecessary human interaction
  • A scalable solution capable of serving customers 24/7

Platforms

  • E-commerce PlatformE-commerce Platform

Tech Stack

  • ConfluenceConfluence
  • JiraJira

Client Endorsement

Overall Review Rating

5star5 out of 5 stars

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“OptimIT has successfully created a seamless e-commerce platform that has automated the client's sales process. The team has utilized a combined methodology to ensure structured workflow. They've been collaborative, communicative, and flexible throughout the partnerships.”

Ivo Stojanovski

Digital Transformation Expert

Note: This endorsement is based on publicly available client feedback from external review sources.

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