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Staff Augmentation and RPA for Insurance Claims Automation

Services Covered:

Robotic Process Automation (RPA) • Staff Augmentation • Managed IT Services • Software QA and Testing
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Industry
Industry

Information Technology

Duration
Duration

3 months

Budget
Budget

10K - 49K

Client Size
Start Date

1 March 2020

Team Size
Team Size

1-5 Employees

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
76/100
Good

Project Capability Score (PCS) estimates how capable Onwelo is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

mapNew York City, United States of America

Project Summary

Onwelo provided staff augmentation and robotic process automation support to a technology automation company for an insurance claims process, leveraging Blue Prism, Microsoft Azure and APIs. The vendor supplied development, testing, and documentation support and met timelines and quality expectations. The client praised the team's organization and automation expertise.

Key Challenges

  • Augment technical delivery with additional staff
  • Provide a multi-time-zone team for around-the-clock processing
  • Automate an insurance claims business process

Project Deliverables

  • Robotic process automation solution (Blue Prism)
  • Code development for claims automation
  • Testing and documentation
  • Azure and API integrations
  • Staff augmentation (two assigned specialists)

Project Solution

Onwelo augmented the client's team by providing two specialists (an automation developer and a project manager) to develop and test code for an insurance claims business process. They helped identify business challenges, documented the process, implemented and tested automation using Blue Prism, and integrated solutions with Microsoft Azure and APIs.

Project Outcome

  • Met timelines and quality standards
  • Delivered well-documented and structured project management
  • Provided deep process automation expertise and a strong talent pool
  • Resulted in ongoing follow-on projects

Platforms

  • CloudCloud
  • API/Integration PlatformAPI/Integration Platform

Tech Stack

  • BlueprismBlueprism
  • AzureAzure
  • REST APIREST API

Client Endorsement

Overall Review Rating

4.5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Onwelo’s work was a total success. The team delivered on time, and the quality was exceptional. Customers can expect a seasoned and talented team that is on the cutting edge of robotic process automation.”

Anonymous

CTO

Note: This endorsement is based on publicly available client feedback from external review sources.