endorsedCompleted

Employee Experience Platform Development for DaysToHappy

Services Covered:

Custom Software Development • UI/UX Design • Software QA and Testing • Website Development

Industry

Software Development

Duration

5 months

Budget

200K - 999K

Start Date

1 November 2020

Team Size

6-10 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

74/100

Good

Project Capability Score (PCS) estimates how capable OAK'S LAB is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

DaysToHappy

Salt Lake City, United States of America

Project Summary

OAK'S LAB developed an employee experience platform for DaysToHappy, handling design, development, QA, and project management to build the product from the ground up. The vendor scoped the initial build, helped define the product roadmap and market positioning, and delivered an Admin Portal, dashboards, Twilio integration and a marketing website. Since launch, the platform has delivered tens of thousands of employee experiences with an average delivery rate over 95%, and clients have seen significant increases in employee engagement. The team employed Agile processes and strong documentation and communication.

Key Challenges

Non-technical founders needed a development partner to design and build the platform from the ground up
Deliver all aspects of a new, all-in-one Employee Experience platform including product strategy and roadmap
Scope initial build and establish a competitive positioning and differentiation in the market

Project Deliverables

Employee Experience platform
Admin Portal
Integration with Twilio (SMS)
Content Development module
Customer-facing Dashboard
Admin Dashboard
Marketing website (www.daystohappy.com)

Project Solution

OAK'S LAB provided end-to-end product design and engineering services using an Agile, whole-team model. They scoped the initial build, developed the platform architecture and UI, built an Admin Portal, customer-facing dashboard, a Content Development module, integrated SMS via Twilio, and created the marketing website. The implementation used Node.js and React with Google Cloud/Firebase and included QA and project management support throughout.

Project Outcome

Delivered tens of thousands of employee experiences to end users
Achieved over 95% delivery rate through the SMS-based platform
Clients experienced a significant increase in employee engagement scores

Platforms

Tech Stack

Node.js
React.js

Client Endorsement

Overall Review Rating

4.88

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Thanks to OAK'S LAB'S work, the company average over 95% delivery rate, and their clients have seen a significant increase in their employee engagement scores. The team's project management and documentation were exceptional. They utilized a robust process that led to a successful project.”
Brett Beal
Chief Experience Officer
Date: 04/09/2021