endorsedCompleted

Staff Augmentation & Payments Integration for FinTech Client

Services Covered:

Custom Software Development • Staff Augmentation

Industry

Financial Services

Duration

34 months

Budget

Confidential

Start Date

1 January 2021

Team Size

30+ Employees

Engagement Model

Offshore

Project Capability Score (PCS)

78/100

Good

Project Capability Score (PCS) estimates how capable Nybble Group is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Merchant eSolutions, Inc

Alpharetta, United States of America

Project Summary

Nybble Group provided extensive staff augmentation—deploying over 20 automation QA engineers and over 20 Java developers—to support a fintech client's software development and integrations. They implemented Apple Pay and Google Pay, streamlined merchant onboarding from days to hours through Salesforce and underwriting integrations, and contributed to fraud detection integrations. The engagement saw under 5% attrition and delivered work on time and within budget.

Key Challenges

Staff engineering capacity and software development support needs
Add Apple Pay and Google Pay to payment processing and obtain required certifications
Improve merchant onboarding from days to hours through Salesforce and underwriting integrations
Build next-generation fraud detection solution with integrations

Project Deliverables

Provided 20+ automation QA engineers and 20+ Java developers
Integrated Apple Pay and Google Pay into payment processing
Improved merchant onboarding via Salesforce and underwriting integrations
Integrated industry-standard card brand transaction fraud detection tools

Project Solution

Nybble Group supplied a ~40-person team including 20+ automation QA engineers and 20+ Java developers to augment the client's engineering organization. They implemented Apple Pay and Google Pay by working with stakeholders, Apple, Google, and major card brands to build certified functionality in customer-facing applications and APIs. The vendor also improved merchant onboarding via Salesforce and underwriting integrations and worked on integrating card-brand fraud detection tools into the client's processing platform.

Project Outcome

Less than 5% employee attrition for Nybble staff
Apple Pay and Google Pay implemented and delivered on time and within budget
Merchant onboarding process reduced from days to hours
Tasks and deliverables completed on schedule and within budget

Platforms

CRM
API/Integration Platform

Tech Stack

Java
Amazon Web Services (AWS)
REST API

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Nybble Group's staff recorded less than 5% employee attrition. They also successfully integrated Apple Pay and Google Pay into the client's payment processing system and reduced the merchant onboarding process from days to hours. Moreover, they completed tasks as scheduled and within budget.”
Mallikarjun Mudiam
Director of Engineering
Date: 12/19/2023