EndorsedendorsedOngoing

Django Backend, Payments & Waitlist Enhancements for Detours Travel

Services Covered:

Custom Software DevelopmentApplication Integration
Project hero — replace with case study imagery
Industry
Industry

Hospitality, Travel & Tourism

Duration
Duration

9 months

Budget
Budget

Confidential

Client Size
Start Date

1 November 2025

Team Size
Team Size

1-5 Employees

Engagement Model
Engagement Model

Nearshore

Project Capability Score (PCS)

gauge meter
79/100
Good

Project Capability Score (PCS) estimates how capable Nimi is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS


Client

Detours Travel

mapWhite Rock, Canada

Project Summary

Nimi supported Detours Travel by maintaining its Django backend and ensuring Salesforce syncing, implementing Plaid bank-transfer payments, and adding booking-flow features such as a waitlist, local-currency pricing, and a flight-booking step. These changes led to faster sales conversions and higher guest satisfaction. The engagement began in November 2025 and is ongoing.

Key Challenges

  • Build an automatic currency converter and display prices in local currency for foreign guests
  • Implement waitlist functionality for sold-out tours
  • Provide end-to-end support for the client's tech stack and ensure reliable backend-to-CRM syncing

Project Deliverables

  • Maintain Django backend database
  • Ensure proper syncing with Salesforce
  • Implement Plaid bank-transfer payments and related booking-flow changes
  • Add automatic currency display for foreign guests
  • Add a waitlist ("join the waitlist") button and a flight-booking step in the booking flow

Project Solution

Nimi maintained the client's Django backend and ensured proper syncing with Salesforce. The team implemented Plaid-based bank-transfer payments (with an associated $50 discount), added a flight-booking step to the booking flow, implemented local-currency price display for foreign guests, and added a waitlist button for sold-out tours. The engagement began in November 2025 and remains ongoing.

Project Outcome

  • Successfully completed requested deliverables, including payments and waitlist features.
  • Increased sales conversions (faster conversions from added waitlist) and improved guest satisfaction (noted higher satisfaction from Canadian guests).
  • Generally delivered on time with responsive and detailed communication.

Platforms

  • WebWeb
  • CloudCloud
  • API/Integration PlatformAPI/Integration Platform

Tech Stack

  • DjangoDjango

Client Endorsement

Overall Review Rating

4.88star5 out of 5 stars

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

Nimi has completed the client's deliverables, resulting in faster sales conversions and higher guest satisfaction. The team usually delivers on time and is very responsive and detailed in their communication via email and Slack.

Daniel Naughton

Owner

Note: This endorsement is based on publicly available client feedback from external review sources.

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