endorsedCompleted

Staff Augmentation for Train Ticket Booking Platform

Services Covered:

Staff Augmentation

Industry

Logistics & Transportation

7 months

Budget

200K - 999K

Start Date

1 February 2021

Team Size

6-10

Engagement Model

Onshore

Project Capability Score (PCS)

73/100

Good

Project Capability Score (PCS) estimates how capable Nickelfox is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Trainman

Gurugram, India

Project Summary

Nickelfox provided staff augmentation under a monthly retainer to scale a train ticket booking platform, delivering iOS app development (Swift) and backend services (Python/Django, Node.js) on AWS. The delivered app was stable and bug-free; the backend improvements sped up the booking process and shortened issue turnaround times. Communication used Agile practices with daily standups, Slack and Jira.

Key Challenges

Need for a pool of resources to work remotely as a virtual extension of the existing team
Scale up iOS app development and backend capabilities
Deliver cost-effective services and streamline the online train ticket booking process

Project Deliverables

iOS app
Python backend (microservices and key modules)

Project Solution

Nickelfox supplied a pool of candidates and provided staff augmentation on a monthly retainer to act as a virtual extension of the client's team. The engagement included recruitment (6-7 candidates recommended, client conducted interviews), iterative development sprints, QA and deployment. Deliverables included an iOS app and Python backend services; technologies used included AWS, Python (Django), Node.js and Swift. The team collaborated via daily standups, Slack and Jira and provided knowledge transfer and support.

Project Outcome

The iOS app was fluid and bug-free, aiding quick onboarding of users and support staff
Backend improvements made the ticket booking process faster
Turnaround time for reported issues was significantly shortened

Platforms

Mobile
Cloud

Tech Stack

Amazon Web Services (AWS)
Python
Django
Node.js
iOS
Swift

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

We were thrilled that Nickelfox handed over a final product that worked fully and had no bugs. They fixed technical problems and answered our questions fast. Our internal stakeholders were especially impressed with the quality of their code and how smoothly they communicated.
Anonymous
CEO
Date: 09/17/2022