endorsedOngoing

Mobile App & Backend Rebuild for Generali Global Health Services

Services Covered:

Mobile Application Development • API Development • Custom Software Development

Industry

Financial Services

11 months

Budget

50K - 199K

Start Date

1 February 2019

Team Size

1-5

Engagement Model

Offshore

Project Capability Score (PCS)

73/100

Good

Project Capability Score (PCS) estimates how capable Nickelfox is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Generali Global Health Services

London, United Kingdom

Project Summary

Nickelfox developed native iOS and Android apps and rebuilt backend services to support API integrations for Generali Global Health Services. They created a new backend to handle data transfers from legacy systems and built API services to enable mobile interactivity. The app initially launched regionally and was later prepared for a worldwide rollout; the engagement began in Feb. 2019 and is ongoing. The client praised the vendor’s delivery cadence, project management and timely code pushes.

Key Challenges

Existing white-label mobile apps delivered low user adoption requiring a differentiated proprietary app
Need to provide users with accessible product and policy information to increase adoption
Legacy systems lacked API capabilities, requiring a new backend and FTP-based data transfers

Project Deliverables

iOS and Android mobile apps
Backend services and API integrations
New backend to enable FTP data transfers
Design support and UX resources

Project Solution

Nickelfox developed native iOS and Android mobile applications from scratch and implemented backend services to support API integrations. They created a new backend to bridge legacy systems that lacked APIs, including data transfers via FTP, and then built API services to enable mobile interactivity. The team provided design support as needed and coordinated releases, initially for regional markets and later for a planned worldwide launch.

Project Outcome

The vendor consistently hit timelines and maintained accurate delivery cadence
The client extended the engagement and planned a worldwide launch due to positive feedback
Improved development practices (timely code pushes to Bitbucket) and effective project management that reduced coordination overhead

Platforms

Mobile
API/Integration Platform

Tech Stack

iOS
Android
Bitbucket

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

The team kept delivering quality work on fast timelines, handled the requirements well, and took development to a whole new level. Their industry expertise and suggestions kept the engagement clear from start to finish, and the partner was satisfied with that. They also welcomed feedback.
Pulkit Arora
Manager Global Digital Transformation
Date: 01/07/2020