MultiCall Mobile App UX/UI and Branding
Services Covered:

Industry
Media
Duration
175 months
Budget
10K - 49K
Start Date
1 January 2012
Team Size
Confidential
Engagement Model
Onshore
Project Capability Score (PCS)
78/100
Good
Project Capability Score (PCS) estimates how capable NFN Labs is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS
Client
DSNL
Project Summary
NFN Labs provided UX/UI and graphic design services to transform an audio conferencing product into a mobile application called MultiCall. They produced a logo, wireframes, and full UI/UX assets for the prototype and continue to support a larger-scale update. The client reports timely delivery and consistent communication, though some deliverables required additional internal review.
Key Challenges
- Convert traditional audio conferencing into a mobile app that makes calling many people as easy as calling one.
- Start design from scratch based on a detailed requirements document.
Project Deliverables
- Logo design.
- Wireframes for the app prototype.
- Complete UI/UX designs and graphics for the product's first version and subsequent updates.
Project Solution
NFN Labs provided end-to-end UX and UI design services: they converted detailed requirements into a brand and visual design, producing a logo, wireframes, and all graphics for the app's first version. The vendor focused on design while a separate company handled development. NFN Labs has been re-engaged for a retail-scale update of the MultiCall app.
Project Outcome
- UI/UX designs were satisfactory though they required some corrections and reviews.
- Deliverables were completed on time.
- No public user reviews were available at the time because earlier versions were in closed circulation.
Platforms
Mobile
Tech Stack
Android
iOS
Client Endorsement
Overall Review Rating
4.13
4 out of 5 stars
Timeliness
Cost Rating
Willing to Refer
Quality of Deliverables
“NFN Labs has provided good quality work. While the team could focus more on reviewing the work they produce for errors, they have met deadlines. The team communicates daily and meets in-person when needed.”
Note: This endorsement is based on publicly available client feedback from external review sources.
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