endorsedOngoing

Magento Development & Ongoing Maintenance for Wine Retailer

Services Covered:

Custom Software Development

Industry

E-commerce & Retail

Duration

106 months

Budget

Less than 10K

Start Date

1 October 2017

Team Size

6-10 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

78/100

Good

Project Capability Score (PCS) estimates how capable Netsmartz is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

BLOCK78

Australia

Project Summary

Netsmartz provided ongoing Magento maintenance for an Australian online wine retailer, performing bug fixes, UI/UX enhancements, SEO improvements, and mobile responsiveness work. The team communicated reliably, prioritized client satisfaction, and delivered timely, transparent proposals and execution.

Key Challenges

Need for ongoing web development and bug fixes
Improve user experience and mobile responsiveness
Require responsive communication and timely delivery

Project Deliverables

General bug fixes
SEO issue fixes
UI/UX enhancements
Responsive mobile website design improvements

Project Solution

They fixed ongoing bugs and addressed SEO duplication issues, tidied the mobile website’s design, and improved overall responsiveness. The vendor supplied a project manager, a developer, and an AWS expert as part of an approximately 6–7 person team to provide ongoing web development and UX enhancements for the Magento site.

Project Outcome

Client satisfaction restored after initial issues
Timely and well-executed project management
Improved communication and clear, detailed proposals

Platforms

E-commerce Platform

Tech Stack

Amazon Web Services (AWS)

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Netsmartz's comprehensive proposals, dependable communication, and dedication to customer service set them apart. They are transparent in their estimates and timely in their deliveries.”
David Wilson
Director
Date: 02/18/2018